Genielle Collins
@geniellecollins
Customer Service Representative skilled in data entry and logistics, delivering reliable transport and responsive support.
What I'm looking for
I’m a resourceful Customer Service Representative with extensive experience across customer support, data entry, and logistics. I’ve consistently managed diverse responsibilities, from front desk coverage to efficient information input, while keeping service dependable for customers.
In my customer service roles, I provided direct support and handled data entry tasks, including assisting with front desk duties and filling in as a receptionist when needed. I’m comfortable supporting people quickly, accurately, and professionally in fast-moving environments.
I also bring hands-on data entry experience from my time as a Data Entry Clerk/Customer Service role, where I input information into computer systems and managed student phone inquiries for online classes. That background strengthened my ability to stay organized, process details accurately, and communicate clearly.
More recently, I’ve delivered reliable transportation and grocery delivery services through platforms like Lyft, Uber, Uber Eats, and Spark. I’m eager to leverage my strong organizational and communication skills in a remote role to improve operational efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Grocery Delivery Driver
Spark
Jun 2024 - Present (2 years)
Facilitated grocery deliveries for customers through the Spark platform, ensuring accurate delivery logistics and prompt service.
Uber & Uber Eats Driver
Uber
Jul 2020 - Present (5 years 11 months)
Provided passenger transportation and grocery delivery through Uber and Uber Eats, coordinating timely drop-offs and customer interactions via the platform.
Lyft Driver
Lyft
Jan 2012 - Present (14 years 5 months)
Transported passengers using the Lyft platform, delivering timely and reliable rides while maintaining customer-focused service.
Customer Service Rep
Karrass Beverly Hills
May 2004 - Aug 2009 (5 years 3 months)
Provided customer service and completed data entry; assisted with front desk/reception coverage as needed.
Data Entry Clerk
National Technical Schools
Mar 1988 - May 1990 (2 years 2 months)
Inputed information into computer systems and handled student phone inquiries for online classes.
Education
Degrees, certifications, and relevant coursework
National Technical Schools
GED, Computer and Data Entry
Completed a GED and coursework focused on computer and data entry skills at National Technical Schools in 1987.
Availability
Location
Authorized to work in
Job categories
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