Gayathri Sappa User

I’m a results-oriented Project & Program Management Lead with 6+ years of experience, including 4+ years as a Project Manager delivering high-impact web and mobile solutions in fast-paced product environments. I’m known for taking full ownership of execution—turning business needs into actionable plans, improving delivery quality, and keeping teams aligned through clear communication.

In my current role, I lead end-to-end delivery of multiple web and mobile programs, bridging stakeholders and engineering to drive Agile execution. I mentor and manage cross-functional teams (Engineering, Product, Design, QA, Ops, Support, Data), run Agile ceremonies (Sprint Planning, Backlog Grooming, Release Management), and actively manage issues, risks, and dependencies to protect timelines.

My track record reflects repeatable delivery and measurable product outcomes: I’ve delivered 20+ cross-platform releases with consistent on-time delivery and high-quality standards. I improved sprint predictability from 65% → 85% through backlog grooming and dependency tracking, reduced production defects by ~25% via structured UAT and API validation, and increased user engagement by 15–20% through data-driven feature prioritization and retention initiatives.

I also focus on smarter ways of working. I automated reporting workflows, initial designs, and documentation using AI tools (ChatGPT, Claude, Lovable, Replite), reducing manual effort by ~40%, and I enabled faster, reliable production rollouts by owning end-to-end testing and validation—even when PM review was partial. Earlier in my career as a Business Analyst and Trainee, I sharpened my ability to gather and translate requirements into functional workflows, supported reporting and reliability improvements, and built foundational technical understanding (HTML, CSS, JavaScript, SQL).