GP

Open to opportunities

Gauri Priya Pandey

@gauripriyapandey

Senior Technical Program Manager running global API integrations and partner onboarding.

I run configuration and deployment for 200+ global API integrations at Urbanpiper, from technical scoping through go-live. I decide what to build vs. buy as new partners connect to the SaaS platform, and I step in when integrations break to align Engineering and partners to fix issues.

Before that, I owned onboarding and implementation for 100+ partners across India and MENA, hitting 95%+ on-time go-lives and cutting implementation timelines by 20%. I built onboarding playbooks and a feedback loop to standardize rollouts, improve ramp-up time, and keep partner health stable.

Experience

Work history, roles, and key accomplishments

UR

Current

Senior Technical Program Manager

Current

Urbanpiper

Apr 2024 - Present (2 years 4 months)

Own configuration and deployment for 200+ global API integrations, manage the SDLC for integration projects, and serve as the point of contact for integration issues.

API Integration REST JSON SaaS SDLC Jira Postman GitHub Stakeholder Management Cross functional Leadership

UR

Senior Channel Partner Manager

Urbanpiper

Nov 2021 - Mar 2024 (2 years 4 months)

Owned end-to-end onboarding and implementation for 100+ partners, built tailored enablement programs, and managed a portfolio of 50+ enterprise POS partners.

Onboarding Implementation Training Enablement Relationship Management Cross functional Coordination Process documentation Escalation Management

UR

Partner Manager

Urbanpiper

Jan 2020 - Oct 2021 (1 year 9 months)

Managed partner-side troubleshooting for POS and API integrations, achieving a 98% satisfaction rate with notable partners.

POS Integration API Integration Troubleshooting Stakeholder Management

UR

Enterprise Account Manager

Urbanpiper

May 2018 - Dec 2019 (1 year 7 months)

Led onboarding and implementation for over 30 enterprise clients, achieving a 95%+ on-time go-live rate and 90% retention.

Onboarding Implementation Client Relationship Management Cross Functional Collaboration

QE

Analyst, Marketing Intern

Qrius (formerly The Indian Economist)

Jun 2017 - Dec 2017 (6 months)

Supported marketing analysis and initiatives as an intern.

VL

Web Developer Intern

VLCC

May 2016 - Jul 2016 (2 months)

Contributed to web development projects as an intern.

Education

Degrees, certifications, and relevant coursework

DV

Devi Ahilya Vishwavidyalaya

Master of Business Administration, E-Commerce

MBA in E-Commerce from Devi Ahilya Vishwavidyalaya, Indore.

UU

Uttar Pradesh Technical University

Bachelor of Technology, Computer Science

B.Tech in Computer Science from Uttar Pradesh Technical University, Lucknow.

Tech stack

Software and tools used professionally

Postman

GitHub

Salesforce

Jira

JSON

XML

Kibana

Basecamp

Microsoft Excel

FreshDesk

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Senior Technical Program Manager Program Manager Technical Program Manager Project Manager Product Operations Customer Success Manager Senior Principal Technical Program Manager Senior Technical Project Manager Principal Technical Program Manager Staff Technical Program Manager

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