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Marshall Ludes

@marshallludes

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Technical Program Management Leader with 11+ years of experience.

India

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a highly proactive and self-motivated Technical Program Management Leader with over 11 years of experience in spearheading technical programs and SaaS delivery. My journey has been marked by a commitment to challenging the status quo and driving operational excellence in fast-paced startup environments. I have successfully led cross-functional teams in the execution of large-scale implementation and transformation projects, particularly in the Fintech, RegTech, and Ad Tech domains.

Throughout my career, I have established and scaled Technical Program Management Offices (TPMO) and implemented OKR-driven roadmaps that have significantly improved time-to-market for various products. My hands-on experience with Agile methodologies, including Scrum and Kanban, has enabled me to foster collaboration across teams and ensure the successful delivery of high-impact outcomes. I am passionate about mentoring and guiding teams to achieve their best, and I thrive in matrix environments where I can influence peers and senior leaders to drive engineering excellence.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, TPM Head

Current

Perfios

Jan 2022 - Present (3 years 5 months)

Leading the Total KYC Business Unit with a team of over 90, managing large scale technical programs and ensuring timely delivery within budget. Established and scaled the TPMO, driving process improvements and operational excellence through effective governance and communication.

Technical Program Management SaaS Delivery Agile Methodologies Process Improvement Risk Management

Technical Program Manager

Directi

Dec 2016 - Jan 2022 (5 years 1 month)

Led the delivery of SaaS and digital gifting products, improving delivery time by 26% through effective team collaboration. Managed program governance and stakeholder communications, while driving release planning and automation tools to enhance productivity.

Technical Program Management SaaS Products Agile Methodologies Stakeholder Management Team Collaboration Risk Mitigation Mobile App Development Budgeting Performance Metrics

Senior Executive

HCL Technologies

Jul 2014 - Dec 2016 (2 years 5 months)

Led a team to create an employee rewards dashboard, significantly reducing customer issue backlog. Collaborated with business leaders to define projects and rolled out initiatives, enhancing product communication strategies.

Team Leadership Project Management Communication Employee Engagement Agile Methodologies Process Improvement

Education

Degrees, certifications, and relevant coursework

Bharatiya Institute of Technology and Management

Post Graduate Diploma, Management

2012 - 2014

Completed a Post Graduate Diploma in Management, focusing on various aspects of management principles and practices, preparing for leadership roles in technical program management.

Karunya University

Bachelor of Technology, Electronics & Communications

2008 - 2012

Earned a Bachelor of Technology in Electronics & Communications, gaining foundational knowledge in electronics, communication systems, and related technologies.