Ágatha Conceição

@gathaconceio

Message

Economics student seeking opportunities for professional growth and learning.

Zimbabwe

Message

What I'm looking for

Estou em busca de um ambiente que valorize o aprendizado e o crescimento profissional, onde eu possa aplicar meus conhecimentos em economia e contribuir para o sucesso da equipe.

Olá! Meu nome é Ágatha e sou estudante do 2º período de Ciências Econômicas. Estou em busca de oportunidades que me permitam aprender e crescer profissionalmente, aplicando na prática os conhecimentos adquiridos durante minha graduação. Minha experiência no Itaú Unibanco me proporcionou habilidades valiosas em atendimento ao cliente e gestão de crédito consignado.

Atualmente, trabalho como Analista de Negócios, onde sou responsável pela gestão de carteira B2C e B2B, vendas de proteção financeira e análise de dados utilizando ferramentas como Google Analytics e Looker Studio. Além disso, tenho experiência em captação de clientes e treinamento de equipe, o que me ajudou a desenvolver habilidades de liderança e organização.

Experience

Work history, roles, and key accomplishments

Current

Atendimento a Clientes

Current

Itaú Unibanco

Jan 2024 - Present (1 year 7 months)

Currently, I am working as a customer service representative for high-income clients, handling bureaucratic routines, and specializing in consigned credit and portfolio profitability. I apply my knowledge in economic sciences to manage client portfolios effectively.

Customer Service Credit Analysis Portfolio Management Client Relationship Management

Analista de Negócios

Stone

Jan 2023 - Present (2 years 7 months)

As a Business Analyst, I managed B2C & B2B portfolios, sold financial protection, and analyzed data using Google Analytics and Looker Studio. I also supported new employees and contributed to the expansion of the insurance sector, serving over 2 million clients.

Business Analysis Portfolio Management Data Analysis Google Analytics Looker Studio Time Management CRM

Gerente de Vendas

Riachuelo

Jan 2023 - Present (2 years 7 months)

As a Sales Manager, I focused on B2B client acquisition, provided consultative service, and trained sales teams. I also developed pricing strategies based on market analysis and validated leads using CRM and ERP systems.

Sales Management B2B Sales Pricing Strategy CRM ERP

Gerente de Vendas

Conté1g

Jan 2020 - Present (5 years 7 months)

In my role as Sales Manager, I was responsible for B2B client acquisition, consultative sales, and team training. I also handled pricing based on market data, managed organizational spreadsheets, and validated leads using CRM and ERP.

Sales Management B2B Sales Consultative Sales Pricing Strategy CRM ERP

Education

Degrees, certifications, and relevant coursework

Universidade Celso Lisboa

Ciências Econômicas, Ciências Econômicas

2024 -

Currently pursuing a degree in Economic Sciences, focusing on foundational economic principles and their practical applications. Seeking opportunities to apply academic knowledge in a professional setting and foster continuous growth.