Game x Po Chanel
@gamexpochanel
Dedicated process associate with experience in voice and AR calling.
What I'm looking for
My name is Shibashis Dey, and I am a dedicated professional with over three years of experience in the customer service sector. I have honed my skills in voice processes and accounts receivable calling, primarily working with TeleMinds and Sun Knowledge. My experience has equipped me with the ability to handle customer inquiries effectively and manage accounts efficiently.
Throughout my career, I have demonstrated a strong commitment to delivering exceptional service and achieving targets. I am fluent in English, Hindi, and Bengali, which allows me to communicate effectively with a diverse clientele. I am now seeking new opportunities to leverage my skills and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
AR Caller
Sun Knowledge Private Limited
Apr 2022 - Present (3 years 6 months)
Worked as an AR Caller, responsible for accounts receivable processes and collections. Managed outstanding balances and communicated with clients to ensure timely payments.
Australian Voice Process Executive
Teleminds
Engaged in Australian Voice process operations, demonstrating strong communication skills and adherence to call center protocols. Successfully handled customer inquiries and provided support to Australian clients.
Education
Degrees, certifications, and relevant coursework
IGNOU
Graduation, Unknown
Currently pursuing a bachelor's degree through distance learning.
St Joseph & Mary's School
ICSE, General Studies
Completed secondary education, focusing on a broad curriculum to build foundational knowledge.
St Joseph & Mary's School
ISC, General Studies
Completed higher secondary education, preparing for university-level studies with advanced coursework.
Availability
Location
Authorized to work in
Job categories
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