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Gail NdongalaGN
Open to opportunities

Gail Ndongala

@gailndongala

I coordinate remote HR administration, schedules, and customer communications for distributed teams.

South Africa
Message

What I'm looking for

I'm looking for a fully remote global role in customer support, virtual assistance, or HR/admin support where I can coordinate schedules, manage records, communicate with clients and teams, and resolve issues efficiently.

At Amazi Beauty, I manage remote HR administration for a distributed team, coordinate end-to-end onboarding, maintain audit-ready employee records, and build staff rosters across multiple store locations. I also act as the link between area management and store staff, resolving HR and scheduling queries through email and messaging platforms.

Previously at Nicky Spotlight Promotions, I supported campaigns through scheduling, diary management, correspondence, reporting, invoicing, bookkeeping, and recordkeeping. I bring 6+ years of customer-facing administration experience, calm issue resolution, and fluent English and French communication to remote support, virtual assistant, and HR/admin roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CT

College of Cape Town

National Certificate, Human Resources Management

Completed an N6 National Certificate in Human Resources Management, covering labour relations, personnel training, personnel management, and entrepreneurship.

SS

Sibelius High School

National Senior Certificate, General Education

Earned a National Senior Certificate from Sibelius High School in Retreat.

Tech stack

Software and tools used professionally

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