Gabriel Woods
@gabrielwoods
Digital Entrepreneurship & Apprenticeship Manager specializing in IT systems, data security, and customer-focused business growth.
UgandaWhat I'm looking for
I’m a Digital Entrepreneurship & Apprenticeship Manager at Excel Hort Consult Agribusiness Incubator Ltd., bringing a strong teamwork and communication mindset, plus real self-management and timekeeping discipline. With a background in Business Information Systems and Information Technology (BSc Hons), I focus on turning digital initiatives into reliable operations that people can count on.
In my previous roles, I managed information technology and electronic data operations—planning, organizing, controlling, and evaluating systems while ensuring security, network access, and backup reliability. I also supported growth and customer success by analyzing customer feedback, developing customer retention strategies, using CRM software, and maintaining online presence by updating company websites and social media platforms.
Experience
Work history, roles, and key accomplishments
Digital Entrepreneurship Manager
Excel Hort Consult Agribusiness Incubator Ltd
Jan 2020 - Present (6 years 5 months)
Managed IT and electronic data operations, ensuring data/network security and reliable backup systems. Updated the company website and maintained social media platforms to support digital visibility.
Customer Relationship Manager
Crane Computers Ltd
Jan 2018 - Jan 2019 (1 year)
Analyzed customer feedback to develop strategies for customer retention and satisfaction. Conducted sales calls to existing and new customers and used social media platforms such as Facebook to support customer engagement.
Communications & IT Manager
Plawastegroup
Jan 2017 - Jan 2018 (1 year)
Managed information technology and electronic data operations, planning and controlling IT activities to support organizational communication needs. Ensured security and analysis of data while aligning system functionality with user requirements.
Customer Relationship Manager
Foodlover’s Market Bagatelle
Jan 2016 - Jan 2017 (1 year)
Handled customer queries and resolved service complaints using timely support and follow-up. Used CRM software to track expiring contracts, support renewals, deliver product presentations, and maintain reports and inventory records.
Education
Degrees, certifications, and relevant coursework
Middlesex University
Bachelor of Science (Hons), Information Technology & Business Information Systems
Grade: Upper Second Class Honours
Earned a BSc (Hons) in Information Technology & Business Information Systems at Middlesex University, completed in June 2017 with Upper Second Class Honours.
Makobore High School
UACE/A Level, UACE/A Level (Math, Agriculture, Sciences)
Completed UACE/A Level studies with subjects including Math, Agriculture, Chemistry, and Biology (November 2004).
Ntare School
UCE/O Level, UCE/O Level (9 subjects)
Completed UCE/O Level examinations in November 2001 with 9 subjects including English, Math, Chemistry, Biology, and Social Studies.
Boma Primary School
PLE, Primary Leaving Examination (PLE) subjects
Completed the Primary Leaving Examination (PLE) in November 1997 with subjects including English, Math, Science, and Social Studies.
Aptech
Advanced Diploma in Software Engineering, Software Engineering
2014 -
Completed an Advanced Diploma in Software Engineering starting in July 2014 in Kampala, Uganda.
Tech stack
Software and tools used professionally
Availability
Location
UgandaAuthorized to work in
Job categories
Skills
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