Gabriela Costa

Evaluate AI assistant responses in Brazilian Portuguese, comparing two responses side by side and rating them on correctness, helpfulness, tone, and writing quality. Passed the project's one-attempt qualification assessment.

Designed a conversational AI agent for wedding planning, built on Claude models. Moved structured questions from prompt to code, cutting about 15 AI calls per conversation, and implemented a multi-agent development workflow.

Built a management platform for beauty professionals using React Native, TypeScript, and Firebase through an agentic development workflow. Took the product from concept to a live pilot with 5 studios in about 3 months.

Mapping workflows across Quality, Operations, and Finance and building in-house tools with KPI dashboards.

Led product strategy for 5 business units and managed 6 Product Managers. Launched a new B2B SaaS ERP with 500+ auto repair shops migrated and reduced production bugs by 40% in 7 months.

First PM at the company; expanded marketplace integrations, contributing to 50% revenue growth in 6 months. Ran qualitative and quantitative research to set priorities.

Contributed to a 10-point NPS increase and churn reduction from 3.5% to 2.5% in 1 year. Created the company's first Product and QA processes.

Requirements gathering, user interviews, and BPMN process modeling.

Sales representative role at NectarCRM.

Product Leadership program at PM3, ongoing in 2026.

MBA in Project Management from IPOG, completed in 2019.

B.Sc. in Computer Engineering from PUC Goiás, completed in 2017.