Fuche Karen Mankah
@fuchekarenmankah
Business owner and office support professional driving retail growth through operations.
What I'm looking for
I’m a results-driven business owner and administrative & office support professional with seven years of experience managing retail operations, consulting, customer service, inventory control, and bookkeeping. I oversee both in-store and online sales through WhatsApp Business, Facebook, and Instagram, while keeping records accurate using Microsoft Excel. I also supervise temporary workers and delivery riders during busy periods, and coordinate suppliers, customer orders, deliveries, and inventory to ensure smooth day-to-day performance.
My background also strengthens how I support teams behind the scenes: I’ve trained in audit and management control, handled customer-facing work, and completed finance-focused training that includes Microsoft SQL Server database administration. I’m adaptable, dependable, and a quick learner with a strong record of driving growth in fast-paced environments—bringing process discipline, data accuracy, and clear communication to every role.
Experience
Work history, roles, and key accomplishments
Founder & Business Owner
MK's Boutik
Oct 2019 - Present (6 years 9 months)
Founder and business owner managing MK's Boutik retail operations, including in-store and online sales of men's clothing, accessories, and footwear. Oversees bookkeeping, inventory control, customer service, and coordination of suppliers, orders, deliveries, and recordkeeping.
Trainee – Audit and Management Control
Okalla Ahanda & Associates
Sep 2018 - Dec 2018 (3 months)
Trainee supporting audit and management control work, including budget management, cost accounting, and internal/external auditing. Assisted with management control activities during the traineeship.
Customer Service Associate
Rhemedia
Sep 2017 - Dec 2017 (3 months)
Customer service associate assisting clients with product issues and supporting customer retention. Performed telemarketing and outbound calls, gathered customer feedback, and updated customer records in the company database.
Trainee – Finance
Eneo
May 2017 - Jul 2017 (2 months)
Finance trainee supporting Microsoft SQL Server database systems, including planning, installation, configuration, administration, and maintenance. Also monitored database stability and high availability, using SQL for scripting and process automation and advising IT departments on database technologies.
Tally Officer
Drum Commodities
Oct 2016 - Dec 2016 (2 months)
Tally officer controlling and monitoring imported goods into the warehouse and managing stock activities. Issued dispatch receipts, conducted stock counts and replenishment orders, and documented damaged materials.
Secretary Intern
Intelligentsia Corporation
Jun 2015 - Jun 2015 (0 months)
Secretary intern handling student registration and daily fee collection, including depositing funds to the company account. Prepared monthly income and expenditure statements and performed bank reconciliations against monthly bank balances.
Education
Degrees, certifications, and relevant coursework
KiawiTechIT Academy
Specialized Training, SQL Database Administration
2023 - 2024
Completed specialized training in SQL Database Administration at KiawiTechIT Academy from September 2023 to April 2024.
ICT University
Master of Business Administration (MBA), Management
2015 - 2018
Earned an MBA in Management at ICT University in Yaounde from 2015 to 2018.
University of Buea
Bachelor of Arts, Educational Psychology
2011 - 2014
Completed a BA in Educational Psychology at the University of Buea from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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