Open to opportunities

ASAAH DIANE LUM

@asaahdianelum

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Operations and inventory manager driving cost savings and efficiency.

Cameroon

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What I'm looking for

I seek a role where I can apply inventory and operations expertise to improve efficiency, reduce costs, mentor staff, and contribute to organizational growth in a collaborative environment.

I am a results-driven operations and inventory professional with a Bachelor's degree in Management of Medical and Health Facilities and hands-on experience across retail, restaurant, and healthcare settings.

I have led inventory processes that reduced discrepancies by 25%, implemented cost-saving measures that cut food costs by 20%, and improved customer satisfaction by 30% through targeted staff training and operational changes.

My background includes building and maintaining inventory management databases, conducting audits and reconciliations, and preparing financial reports and forecasts to support profitability and accountability.

I bring practical team leadership experience, a focus on process optimization, and strong technical proficiency in Microsoft Office and inventory management software to help organizations improve efficiency and deliver better service.

Experience

Work history, roles, and key accomplishments

Current

Restaurant Operations Manager

Current

Mylk Coffee

Dec 2023 - Present (2 years)

Directed daily restaurant operations and staff, implemented cost controls that reduced food costs by 20%, and developed training that increased customer satisfaction scores by 30%.

Operations Management Cost Control Budgeting Staff Training Financial Reporting Customer Service Forecasting

Stock Management Intern

Dschang Regional Hospital Annex

Apr 2023 - Jun 2023 (2 months)

Assisted pharmaceutical inventory management and audits, improving stock accuracy and reducing supply shortages by 15% while ensuring regulatory compliance.

Stock Audits Compliance Process Improvement Collaboration Reporting

Stock and Accounts Manager

Provision Store

Jun 2021 - Apr 2023 (1 year 10 months)

Managed retail inventory and financials, reducing stock discrepancies by 25% and improving reporting accuracy through a new inventory database; supervised and trained 2 staff members.

Inventory Management Stock Audits Team Supervision Excel