Francesca User

Delivered personalized shopping experiences, building strong client relationships to enhance brand loyalty. Collaborated closely with sales, inventory, and visual merchandising teams to ensure smooth store operations.

Scheduled appointments and assisted with organizational tasks, managing over 20 daily inquiries. Maintained structured operations, managing and registering over 200 invoices while ensuring accuracy in financial records.

Organized over 200 physical and digital files, ensuring easy retrieval and streamlined document flow. Managed calls, scheduled appointments, and provided professional communication to clients and staff.

Delivered a high-end shopping experience, contributing to a 10% increase in store foot traffic during promotional periods. Collaborated on elegant product layouts aligned with brand aesthetics and conducted inventory audits.

Studied economics at the University of Ferrara, gaining foundational knowledge in economic principles and theories. Developed analytical and problem-solving skills relevant to various industries.

Completed a program focused on breaking into the fashion industry, acquiring insights into industry practices and career pathways. Gained knowledge in various aspects of the fashion business.

Completed an online course to enhance Excel proficiency, developing skills in data management and analysis. Learned to utilize Excel for various professional applications.

Acquired digital skills in social media and digital marketing through an online course. Developed an understanding of digital strategies and online presence management.

Obtained a diploma in Korean Language from Sogang University, focusing on language proficiency and cultural understanding. Developed strong communication skills in Korean.