Fouad Rustom

Lead a team to design, implement, and maintain enterprise network infrastructure across multiple campuses, improving availability and security while managing hardware refresh and procurement projects.

Conducted client risk assessments, negotiated policy terms with carriers, and maintained client relationships while assisting with applications and claims processing to ensure appropriate coverage.

Managed LAN infrastructure, servers, and virtual machines while implementing security controls, firewalls, VPNs and disaster recovery procedures to improve reliability and protect corporate data.

Coordinated incident response and provided system and user support for Windows and macOS environments, managing access, permissions and escalation to vendor engineering when required.

Administered IT infrastructure including switches, routers and servers, performed desktop repairs and rollouts, and executed network installations and upgrades to maintain operational continuity.

Completed a master's program focused on systems and network security, covering security architectures, protocols, and defensive technologies.

Earned a Bachelor degree in Business Computing with coursework in IT systems, networking fundamentals, and business applications.