Open to opportunities

FORTUNE KPOKPO

@fortunekpokpo

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Detail-oriented Information Technology graduate skilled in secretarial support, printing, and customer service.

Ghana

Message

What I'm looking for

I seek a role where I can apply IT and administrative skills in a collaborative environment that values hard work, growth, and strong customer service.

I am an Information Technology graduate with hands-on experience in secretarial support, document production, and inventory management. I have managed digital printing operations, produced and edited certificates and print materials, and maintained organized filing systems to support efficient office workflows.

I have held roles as Secretarial Support Manager, Stock Manager, and Data Entry Clerk where I improved document handling processes, implemented record-keeping practices, and coordinated logistics to enhance service delivery and reduce errors. I bring strong customer service, team-building, and problem-resolution skills to every position.

I am dependable, adaptable, and motivated to contribute to a team that values dedication and continuous improvement. I focus on meeting deadlines, supporting staff development, and applying technical and interpersonal skills to drive operational success.

Experience

Work history, roles, and key accomplishments

Secretarial Support Manager

El Shaddai Print

Jan 2020 - Jan 2022 (2 years)

Managed secretarial operations and document production, operating digital printers and producing certificates while improving filing systems and implementing plans that enhanced income and service quality.

Document Production Quality Assurance Customer Service Team Supervision

Stock Manager

Health Matters Restaurant

Jan 2019 - Jan 2020 (1 year)

Managed day-to-day inventory and logistics, coordinated inbound/outbound deliveries, maintained accurate stock records and resolved supplier/customer issues to ensure consistent service delivery.

Inventory Management Logistics Coordination Record keeping Dispatch Coordination Team Collaboration

Data Entry Clerk

Tiens International Company

Jan 2018 - Jan 2019 (1 year)

Performed high-volume data entry and scanning, maintained organized electronic and hard-copy records, and exceeded quality goals to support team productivity and data retrieval efficiency.