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Fortunate Nyamhunga

@fortunatenyamhunga

HR Assistant at BenSAGE HR Solutions coordinating recruitment and onboarding for more than 10 employer organisations.

South Africa
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What I'm looking for

I'm seeking a hands-on HR Assistant opportunity where I can contribute my administration and coordination skills to an efficient HR team.

At BenSAGE HR Solutions, I provide recruitment and HR consulting services to more than 10 employer organisations. I coordinate recruitment from job profiling and candidate screening through interviews, selection and onboarding.

I work with hiring managers and employer stakeholders to clarify job requirements and candidate criteria, and prepare recruitment information and selection recommendations. I also develop employee onboarding programmes and supporting documentation.

At CAEO Developments, I managed recruitment and selection and coordinated with senior leadership on workforce requirements and recruitment priorities. I also supported day-to-day HR operations and employee-related processes.

At The Kuyasa Housing Finance, I managed HR activities for approximately 150–200 employees across five offices and coordinated approximately 30–60 recruitment processes annually. Earlier, as Learning & Development Manager, I managed more than 20 training programmes annually for approximately 150 employees.

Experience

Work history, roles, and key accomplishments

TE

Training & Development Supervisor

TeleTech

Sep 2008 - Dec 2009 (1 year 3 months)

Supported training and development for a contact-centre workforce of more than 1,000 employees and supervised more than 20 trainers and supervisors.

FG

Customer Service Agent

Foschini Group

Jan 2006 - Jan 2008 (2 years)

Provided customer service support.

HO

Call Centre Sales Agent

HomeChoice

Jan 2004 - Jan 2006 (2 years)

Handled sales calls in a call centre environment.

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

Honours Degree, Psychology

Pursued an Honours Degree in Psychology at the University of South Africa.

University of Cape Town logoUT

University of Cape Town

Bachelor of Social Science, Psychology and Gender Studies

Earned a Bachelor of Social Science with a focus on Psychology and Gender Studies from the University of Cape Town.

University of Cape Town logoUT

University of Cape Town

Certificate, Human Resource Management

Completed a Human Resource Management Certificate at the University of Cape Town.

University of Pretoria logoUP

University of Pretoria

Certificate, Microfinance Management

Completed a Microfinance Management Certificate at the University of Pretoria.

Tech stack

Software and tools used professionally

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