Flávio Santos

Accountable for technology direction across Atos' EU Institutions & NATO business of ~400 professionals, spanning presales, bids, delivery, and quality. Shaped client technology strategy across digital sovereignty, Data & AI, cybersecurity, cloud, and managed services.

Technical lead and solution architect for the mission-critical national border control and immigration platform of the Government of Cape Verde, integrating software, biometric identification, document readers, hardware, and infrastructure. Designed an offline-capable two-site architecture with real-time resynchronization.

Transversal solutions architect for master data, owning all master-data APIs serving 70+ client systems and integrated with 7 European Commission customs and excise systems. Ran CUMADA as a master-data hub, defining data governance, replication, transformation, and integration patterns.

Architect and technical project lead for RASFF, the EU's mission-critical Rapid Alert System for Food and Feed, leading the migration from monolith to microservices. Presented high-level solutions and technical roadmaps to C-level and led a team of 8.

Co-founded and directed a retail business alongside a full-time engineering career, managing store operations, suppliers, finance, and operations.

Principal developer for two components of the open-source CEF eDelivery platform implementing OASIS ebMS3/AS4, BDXL, and SMP, in line with eIDAS. Owned releases and CI/CD, reviewed contributions, and trained the user community.

Kept 16 critical and non-critical applications running for EU Delegations worldwide, including crisis-response systems. Resolved production incidents through monitoring and root-cause fixes, meeting SLAs, and automated deployments with CI/CD on IBM Jazz.

Led 18 developers on Promoren2, the largest IT project for Angola's Ministry of Justice, delivering civil, company, real-estate, and vehicle registration with biometric enrolment and identity checks. Designed a decentralized architecture for unstable electricity and intermittent internet.

Developed front-end and back-end features for BASE 2.0, Portugal's official public procurement portal, and ran functional and integration tests. Designed and built the end-to-end technical solution of WS-NPT, a platform helping SMEs manage new-product-development risk.

Owned and ran an import-export business, handling international sourcing, logistics, customers, and company administration.

Designed and built the Suppliers, Risk Analysis, and Customers components for IberoSam, a COBOL-to-Java migration of Allianz insurance operations in Portugal, Spain, and Colombia. Prepared releases through code reviews, performance optimization, and production deployments.

Technical support at Colorize in Portugal.

Freelance IT consultant delivering 4 systems for clients in Brazil, Portugal, and Spain.

Computing teacher at People Computação in Brazil.

System administrator at Eletromóveis Colombini in Brazil.

Led operations team at Nestlé in Brazil.

Ongoing Business Expert Program focusing on business model innovation, lean startup, business and marketing strategy, leadership, entrepreneurship, fundraising, finance, accounting, HR, talent, and disruptive technology.

Master's degree in Solutions Architecture, covering enterprise and cloud architecture, multi-cloud, big data, data lakes, blockchain, IT business management, project management, and cybersecurity.

Bachelor's degree in Technology with a focus on Software Development, covering computer architecture, object-oriented and structured analysis, mathematics, statistics, networks, databases, programming, operating systems, and data structures.