Florence Unigwe

I am a proactive Virtual Assistant with over three years of experience providing administrative and project management support in fast-paced environments. I consistently ensure on-time task completion and high-quality deliverables.

I specialize in appointment scheduling, travel planning, calendar management, email correspondence, and document preparation, having prepared and edited 10+ reports and presentations weekly. I maintained a 95% response rate for urgent emails and managed team calendars with 100% accuracy.

I have strong client-facing experience—resolving 90% of client inquiries on first contact and improving customer satisfaction through efficient support and engagement. I also manage invoicing and bookkeeping with tools like QuickBooks, Wave, and Excel.

I bring practical experience with Microsoft Office, Google Workspace, Trello, Asana, HubSpot, Zoho CRM, Canva, Notion, and other collaboration tools, and I seek roles where I can streamline operations, support teams, and contribute to organizational efficiency.