Open to opportunities

Fizza Manzoor

@fizzamanzoor

Message

HR professional with 5+ years in HR, recruitment, payroll, and finance.

India

Message

What I'm looking for

I seek a role in HR or talent acquisition where I can lead end-to-end recruitment, optimize payroll/HR processes, and drive compliance and employee experience improvements.

I am a performance-driven HR professional with over five years of Human Resources experience, plus prior roles in accounting, tax, and customer service. I have set up HR functions, designed and implemented HR processes, led payroll and compliance activities, and supported talent acquisition and employee relations across global teams.

I have a proven track record in sourcing and recruitment, payroll processing and audits, MIS and reporting, and process improvements that increase efficiency and quality. I approach work analytically and collaboratively, resolving escalations quickly and building productive client and employee relationships.

Experience

Work history, roles, and key accomplishments

Current

Service Consultant

Current

Insight Global

Apr 2024 - Present (1 year 10 months)

Resolve complex customer queries for Georgia Power accounts using CSS and Avaya, processing 80–100 daily emails and ensuring accurate connection/disconnection and fraud verification to improve service quality.

Customer Service CSS Avaya Verification Escalation Management Process Improvement Data Entry

Sourcing Specialist

Randstad Enterprise

Jul 2022 - Dec 2022 (5 months)

Sourced and engaged candidates for Honeywell using LinkedIn, Indeed and ATS, built talent pipelines, and tracked recruiting metrics to reduce time-to-fill for hard-to-fill roles.

Talent Sourcing LinkedIn Recruiter ATS Outreach Pipeline Development

Senior HR Specialist

MWM Biz.Solution

Jul 2020 - Jul 2022 (2 years)

Led HR policy implementation, payroll processing and audits, managed benefits and performance reviews, and reconciled payroll to ensure 100% accuracy and compliance.

HR Policies Payroll Processing Benefits Administration Performance Management HRIS & Compliance Employee Relations

Talent Acquisition Consultant

Telebu Communication

Jan 2022 - May 2022 (4 months)

Sourced and screened candidates via job portals and social media, coordinated technical interviews, and maintained HRIS/payroll updates to support IT hiring needs.

Talent Acquisition Naukri LinkedIn Interview Coordination HRIS Payroll Social Recruiting

Human Resources Associate

State Street

Nov 2018 - Nov 2019 (1 year)

Managed end-to-end HR operations and Kronos time/attendance, collaborated with global teams to ensure payroll compliance and produced audit reports and salary summaries.

HR Operations Payroll Compliance Audit Reporting Employee Relations Time Attendance Global Collaboration Troubleshooting

Associate Financial Analyst

Wells Fargo

Jan 2018 - Jul 2018 (6 months)

Conducted root-cause analyses, audited loan disbursements and reconciliations, and recommended process improvements to ensure compliance with company policies and regulations.

Financial Analysis Root Cause Analysis Auditing & Compliance Reporting Process Improvement

Internal Tax Analyst

Anam Associates

Jan 2017 - Dec 2017 (11 months)

Prepared tax returns and reports, maintained the tax database, identified tax savings strategies, and coordinated with accounting to ensure timely payroll file approvals.

Tax Preparation Tax Reporting Tax Compliance Tax Strategy Data Management