Filipa Inácio
@filipaincio
I support wellbeing, recruitment, and trust and safety operations.
PortugalWhat I'm looking for
I support people and teams across trust and safety, corporate wellbeing, and recruitment. At Accenture, I review, classify, and moderate sensitive content for Spanish and Latin American markets, act as a point of contact between clients and internal teams, and provide daily alignment and nesting support.
Previously, I managed end-to-end international recruitment at Atlean World and delivered individual and group psychological interventions at Pulso Europe for employees exposed to sensitive and potentially traumatic content. I also conducted psychological assessment and intervention for children and adolescents at Cercica, collaborating with schools and families.
Experience
Work history, roles, and key accomplishments
Review, classify, and moderate sensitive content according to strict policy and quality guidelines for Spanish and Latin American markets. Act as point of contact between client and internal teams, ensuring effective communication and issue resolution.
International Recruiter
Atlean World
Aug 2023 - Feb 2024 (6 months)
Managed end-to-end recruitment processes across multiple roles and international markets, conducting structured pre-screening and competency-based interviews. Coordinated with clients to ensure role alignment, cultural fit, and successful placements.
Psychologist
Pulso Europe
Jan 2021 - Sep 2023 (2 years 8 months)
Provided psychological support to employees exposed to sensitive and potentially traumatic content, delivering individual and group interventions in a multicultural BPO environment. Supported onboarding, psychological orientation, and team training initiatives.
Psychologist
Cercica – Resources Center for Inclusion
Jan 2021 - Sep 2023 (2 years 8 months)
Conducted psychological assessment and intervention with children and adolescents (6–18 years) with neurodevelopmental disorders including autism spectrum disorder, ADHD, communication and learning disorders. Collaborated with schools and families in multidisciplinary teams.
Education
Degrees, certifications, and relevant coursework
Instituto Superior Miguel Torga
Master's Degree, Clinical Psychology
2014 - 2019
Grade: 17.49/20
Master's degree in Clinical Psychology with a focus on Cognitive Behavioral Therapy, achieving a final classification of 17.49/20.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
Skills
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