Fidel Castro
@fidelcastro2
Digital marketer and data specialist delivering accurate content, transcription, and AI-ready data.
United StatesWhat I'm looking for
I bring 8 years of customer service, data entry, data annotation, transcription, and digital marketing experience—built for accuracy, clarity, and reliable delivery. I’ve supported both U.S. and international clients by managing inquiries professionally and maintaining high standards across data and content work.
As a Digital Marketer & Content Creator (Mar 2021–Present), I develop digital marketing campaigns for small businesses in fashion and e-commerce, curate engaging social content, and apply branding strategies that strengthen visibility and audience growth.
I also handle AI-ready datasets as a Data Entry Specialist & Data Annotation freelancer (Jan 2020–Present), ensuring confidentiality and compliance while meeting strict deadlines. In transcription work, I consistently reach 98%+ accuracy across academic lectures, podcasts, legal discussions, and business meetings, adapting to multiple formatting styles.
Experience
Work history, roles, and key accomplishments
Digital Marketer & Content Creator
Fresh Fashion Finds
Mar 2021 - Present (5 years 3 months)
Developed digital marketing campaigns for small fashion and e-commerce businesses, increasing brand presence through targeted content and branding. Managed social media platforms by curating engaging content to drive audience interaction and growth.
Data Entry & Data Annotation
Freelance Clients (Kenya & U.S.)
Jan 2020 - Present (6 years 5 months)
Managed extensive datasets and performed data annotation to support AI project development while meeting strict deadlines. Delivered accurate data entry services and maintained confidentiality and data protection compliance.
Transcriptionist (Multi-Platform)
QA World / Verbit / Rev / Speechpad
Feb 2018 - Present (8 years 4 months)
Transcribed academic lectures, podcasts, legal discussions, and business meetings across multiple transcription platforms. Consistently achieved 98%+ accuracy and adapted to Verbatim, Clean Read, and Academic formatting styles.
Academic & Content Writer
Kenya Writers / Upwork
Jan 2018 - Present (8 years 5 months)
Researched and wrote academic papers, essays, and reports for international clients with strict deadline adherence. Applied APA, MLA, and Chicago citation styles to deliver original, plagiarism-free academic content.
Customer Care Representative
Premier Credit Kenya
Jan 2017 - Dec 2019 (2 years 11 months)
Handled customer inquiries, complaints, and loan service requests, ensuring prompt issue resolution. Surpassed monthly performance targets while strengthening customer relationships to improve satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
Siaya Institute of Technology
Diploma, Information & Communication Technology (ICT)
Completed a Diploma in Information & Communication Technology (ICT) at Siaya Institute of Technology in 2017.
Siaya Institute of Technology
Certificate, Land Survey
Completed a Certificate in Land Survey at Siaya Institute of Technology in 2014.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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