Felicia Ado Mino
@feliciaadomino
I manage hotel HR operations, payroll, compliance, and employee relations.
GhanaWhat I'm looking for
At Roots Hospitality International, I manage HR and administrative operations across Roots Apartment Hotel and Urbano Hotel, from full-cycle recruitment and onboarding to payroll adjustments, attendance reporting, contracts, and employee records.
I work with department heads and the General Manager on staffing, senior-level interviews, performance reviews, employee welfare, disciplinary processes, and organisational improvement initiatives. I also serve as liaison to the Food and Drugs Authority, Environmental Protection Agency, and Labour Department, coordinating regulatory documentation and compliance requirements.
Previously, at the University of Ghana's Modern Languages Department, I supported administration and Russian-language teaching and created an attendance-tracking template to improve record accuracy. My earlier sales and administrative internships built my customer service, documentation, data-entry, and Microsoft Office skills.
Experience
Work history, roles, and key accomplishments
HR Manager / Administrative Officer
Roots Hospitality International
Apr 2024 - Present (2 years 6 months)
Lead full-cycle recruitment, onboarding, payroll, and employee relations. Ensure compliance with regulatory bodies and manage contracts and records.
National Service Personnel - Administrative & Teaching Assistant
University of Ghana
Nov 2022 - Nov 2023 (1 year)
Provided administrative support, managed correspondence and records, and assisted in teaching the Russian language curriculum.
Intern, Assistant Sales Representative
Dwelly's International
Jul 2021 - Sep 2021 (2 months)
Greeted and registered clients, supported the Head of Sales with administrative tasks, and developed data-entry and computer proficiency.
Intern, Assistant Secretary
Computer Giant Enterprise
May 2020 - Sep 2020 (4 months)
Managed calls, organized office supplies, and maintained filing systems, developing strong organizational skills.
Intern, Sales Representative
Felisam Ventures
May 2019 - Aug 2019 (3 months)
Restocked merchandise, welcomed customers, and handled customer enquiries, gaining early grounding in customer service and retail operations.
Volunteer
Universal Light Media Foundation
Supported community outreach initiatives including rural education programmes, leadership seminars, and vocational training.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts, Psychology and Russian Language
2018 - 2022
Bachelor of Arts degree in Psychology and Russian Language from the University of Ghana, Legon.
Yaa Asantewaa Girls Senior High School
West African Senior School Certificate, General Arts
2015 - 2018
West African Senior School Certificate (WASSCE) in General Arts from Yaa Asantewaa Girls Senior High School.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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