Fábio Vicente
@fbiovicente
Data analyst freelancer with hospitality experience, focused on accurate research and quality content review.
What I'm looking for
I’m a Data Analyst Freelancer who applies careful research, strict guideline-based review, and data evaluation to ensure accuracy and relevance. I identify errors and provide feedback to improve processes while working across diverse content types, including audio, images, maps, and text.
Before moving further into analysis work, I built strong service and operations experience in hospitality. As a Front Office Agent, I handled check-in and check-out, managed direct bookings and distribution channels, and provided customer service via phone, email, and in person.
As Experience Manager at Herdade da Malhadinha Nova (Relais & Châteaux), I managed, planned, and organized experiences—developing and promoting themed packages and coordinating activities with service providers. I also managed and controlled costs of touristic resources.
I’ve also grounded my approach in tourism education, earning my Bachelor’s degree in Tourism Management. I bring that practical, guest-focused mindset to data work, aiming for clarity, consistency, and measurable quality in every task.
Experience
Work history, roles, and key accomplishments
Data Analyst - Freelancer
TELUS Digital
Oct 2025 - Present (11 months)
Review and categorize content according to strict guidelines, conducting research and data evaluation for accuracy and relevance. Identify errors and provide feedback to improve processes across multiple content types.
Front Office Agent
Monte Real – Hotel, Termas e Spa
Feb 2023 - Jun 2025 (2 years 4 months)
Managed guest check-in and check-out, handled direct bookings and distribution channels, and provided customer service by phone, email, and in person. Processed payments and supported invoicing and guest/company records.
Experience Manager
Herdade da Malhadinha Nova - Relais & Châteaux
Sep 2019 - Sep 2021 (2 years)
Managed, planned, and organized guest experiences, including the development and promotion of themed packages. Coordinated activities with service providers and managed touristic resource costs.
Intern
Herdade da Malhadinha Nova - Relais & Châteaux
Jun 2019 - Sep 2019 (3 months)
Prepared and conducted guest experiences and supported promotion of experiences. Conducted wine tourism experiences as part of the guest program.
Education
Degrees, certifications, and relevant coursework
School of Business, Law and Tourism – IP Castelo Branco
Bachelor's degree in Tourism Management, Tourism Management
2015 - 2018
Bachelor’s degree in Tourism Management from the School of Business, Law and Tourism – IP Castelo Branco.
Escola Secundária de Mação
High School Diploma, Sciences and Humanities
2013 - 2015
Completed a High School Diploma focused on Sciences and Humanities.
Availability
Location
Authorized to work in
Job categories
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