At Purplle.com, I built a quick commerce logistics platform from zero across 80+ dark stores. It grew same-day delivery share from 2.2% to 8.6% and lifted checkout conversion from 2.0% to about 3.0%.
I designed a polygon-based delivery promise engine that reduced customer promise breaches from 1.78% to 0.65%, while sustaining on-time delivery above 90%. I also integrated 15+ carrier partners end-to-end.
At National Payments Corporation of India (NPCI), I led product strategy for RuPay card-on-file tokenization under RBI mandates, reaching 92% of transaction volume tokenized. I also launched a self-serve partner certification portal that cut partner go-live time from 3 months to 1.5 months.
Earlier, at Wipro Limited, I contributed AWS and GCP native cloud security solutions to enterprise RFP responses as part of deal teams totaling $10M+ in TCV. I hold an MBA from Indian Institute of Management, Indore.
