Favour SImeon
@favoursimeon1
Customer Support Agent handling phone, WhatsApp, and in-person inquiries while processing customer orders and payments.
NigeriaWhat I'm looking for
As a Customer Service Volunteer, I assist approximately 20 customers per evening shift across phone, WhatsApp, and in-person channels.
I process customer orders and payments while keeping accurate daily sales and operational records.
I run WhatsApp Business communications, respond promptly, and follow up systematically. I also work with teammates to resolve complaints.
Alongside my ongoing work, I'm completing a B.Sc. in International Relations at Olabisi Onabanjo University.
Experience
Work history, roles, and key accomplishments
Customer Service Volunteer
Lagos
Jan 2023 - Present (3 years 10 months)
Assist approximately 20 customers per evening shift across phone, WhatsApp, and in-person channels, providing fast, courteous support. Process customer orders and payments while maintaining accurate daily sales and operational records.
Education
Degrees, certifications, and relevant coursework
Olabisi Onabanjo University
Bachelor of Science, International Relations
2023 -
Pursuing a B.Sc. in International Relations, currently at 300 level, with expected completion in the future.
Success Circle Secondary School
West African Senior School Certificate, General Studies
Completed the West African Senior School Certificate in 2021.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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