At Awesome CX, I led influencer marketing initiatives, from creator sourcing and outreach to relationship management. I coordinated campaigns, deliverables, timelines, and client requirements.
I monitored campaign performance, tracked deliverables, and prepared reports while supporting long-term influencer partnerships. I used GRIN, Shopify, CRM systems, and Google Workspace to manage campaigns and administrative tasks.
At iQor, I supported US-based customers with account concerns, billing questions, and service-related issues. I maintained accurate customer records and helped resolve concerns while meeting quality and performance standards.
