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Fatima Usman

@fatimausman1

I turn stakeholder needs into high-impact digital products and process improvements.

Nigeria
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What I'm looking for

I'm seeking a Business Analysis role where I can collaborate in Agile teams, turn stakeholder needs into clear requirements, and deliver digital solutions that improve user experience and business outcomes.

I've delivered fintech and nonprofit web solutions that improve engagement, application volume, and operational workflows. At 7ven Oaks Ltd, I helped deliver a financial web application that increased application volume by 35%, and supported a loan onboarding platform that grew market reach by 16%.

At D Heart Foundation and Humanitarian, I led requirements workshops, market research, backlog prioritization, and process design for donation, volunteer onboarding, and content-management workflows. I translate stakeholder needs into user stories, functional specifications, acceptance criteria, wireframes, and BPMN models while working closely with developers, QAs, product teams, and UX/UI designers.

Experience

Work history, roles, and key accomplishments

VL

Business Analyst

7ven Oaks Ltd

Jan 2026 - Jun 2026 (5 months)

Worked within a cross-functional team to deliver products using Agile methodologies, contributing to sprint prioritization and developing a web-based application for a financial institution. Spearheaded the planning and design of a fintech loan onboarding platform, resulting in a 35% increase in loan application volume and a 16% growth in market reach.

DH

Business Analyst

D Heart Foundation and Humanitarian

Mar 2023 - Jun 2025 (2 years 3 months)

Facilitated requirements gathering workshops with stakeholders, achieving 90% stakeholder satisfaction. Conducted market research and user analysis, developed business process models and wireframes, and managed the product backlog to ensure alignment with strategic objectives.

Education

Degrees, certifications, and relevant coursework

Ahmadu Bello University logoAU

Ahmadu Bello University

Bachelor of Science, Mass Communication

Bachelor of Science in Mass Communication from Ahmadu Bello University, Zaria.

Tech stack

Software and tools used professionally

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