Farrukh Shaikh
@farrukhshaikh
I lead data strategy, analytics platforms, and digital transformation delivering measurable business value.
Saudi ArabiaWhat I'm looking for
I'm leading company-wide digital transformation at Jizan Integrated Gasification and Power Company through strategic analytics, process automation, and governed data platforms. I delivered a centralized data warehouse and modular data marts with access control, while aligning business units, IT, and leadership around priority initiatives.
Previously, I improved executive decision-making efficiency by 15% at Almosafer through KPI frameworks and reporting dashboards, and partnered with C-suite leaders to deliver end-to-end data intelligence projects and resilient data pipelines.
At Mobily, I managed cross-functional analytics teams focused on network quality and customer behavior, increasing data-driven decision-making by 20%. My telecom work also includes improving SLA compliance, completing swap analysis for approximately 2,000 sites, and supporting successful network swap services for more than 3,000 nodes.
Across Telecom, Oil & Gas, Travel, and Government, I've translated analytics into outcomes including airline pricing intelligence, financial portfolio analysis of approximately 10 billion SAR, improved VoLTE penetration, and a 7% improvement in CSAT scores.
Experience
Work history, roles, and key accomplishments
Sr. Data Analytics & Strategy Consultant
Jizan Integrated Gasification and Power Company
Nov 2024 - Present (1 year 9 months)
Leading company-wide digital transformation programs through strategic analytics and process automation. Delivered a centralized data warehouse and modular data marts with access control and governance.
Manager Data Intelligence
Almosafer
Oct 2023 - Oct 2024 (1 year)
Improved decision-making efficiency by 15% by developing KPI frameworks and reporting dashboards for executive leadership. Collaborated with C-suite and department heads to align analytics with strategic initiatives.
Lead Analyst–Customer Insights & Performance
Mobily
Apr 2019 - Sep 2023 (4 years 5 months)
Managed a cross-functional analytics team delivering insights on network quality and customer behavior. Increased data-driven decision-making by 20% by aligning data strategies with business goals and maintaining BI systems.
Data Analyst
TNSS® Global
Dec 2015 - Dec 2016 (1 year)
Implemented and benchmarked parametric changes to enhance user perception and network quality. Developed risk mitigation strategies and identified opportunities using data-driven insights.
Service Delivery Analyst / Data Analyst
Etisalat, Ericsson, LCC
May 2010 - Nov 2015 (5 years 6 months)
Successful network swap services for over 3,000 nodes in the UAE, surpassing KPIs and enhancing user perception. Improved campaign success rate by 14% by analyzing network data to identify key contributors for targeted audits.
Education
Degrees, certifications, and relevant coursework
Deakin University
Master of Science, Data Science
2024 - 2025
Pursuing a Master of Science in Data Science at Deakin University, focusing on advanced data analytics and machine learning techniques.
FAST-National University of Computer and Emerging Sciences
Bachelor of Science, Telecom Engineering
2006 - 2010
Earned a Bachelor of Science in Telecom Engineering, gaining a strong foundation in telecommunications and engineering principles.
Tech stack
Software and tools used professionally
Availability
Location
Saudi ArabiaAuthorized to work in
Job categories
Skills
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