Farhiya Afrah
@farhiyaafrah
Front Desk Assistant and computer programming student focused on customer support and practical web/mobile building.
United StatesWhat I'm looking for
I’m a Front Service Worker and Front Desk Assistant who enjoys keeping operations running smoothly while making people feel supported. At work, I consistently prioritize courteous service, clear organization, and a clean, welcoming environment.
In my library role, I shelve and organize materials using the Dewey Decimal System, perform detailed shelf reading, and help patrons locate books and resources. I bring a helpful, research-focused approach by offering personalized recommendations and supporting catalog navigation.
Alongside my professional experience, I’m building my technical foundation through projects and coursework in computer programming. I’ve practiced fundamentals by building basic websites with HTML & CSS, and I worked with a team to design and build a cross-platform mobile application using Flutter and Dart.
I’ve also been recognized with the Merit Exempt Employee of the Year (2024) award for initiative, reliability, and a strong work ethic. I lead by example in daily tasks, maintaining high standards in teamwork and customer service even without a formal leadership position.
Experience
Work history, roles, and key accomplishments
Front Desk Assistant
DeKalb County Public Library
Apr 2022 - Present (4 years 3 months)
Shelved and organized library materials accurately using the Dewey Decimal System to keep the collection in order. Helped patrons locate books and resources and supported research and catalog navigation.
Front Service Worker
Publix
Oct 2019 - Apr 2022 (2 years 6 months)
Supported store operations by working with the team to maintain efficient day-to-day service. Assisted customers with courteous service and helped maintain a clean and safe environment by sanitizing high-traffic areas.
Education
Degrees, certifications, and relevant coursework
Georgia State University
Bachelor of Arts
Currently pursuing a Bachelor of Arts degree at Georgia State University (GPA listed, details not provided).
Georgia Piedmont Technical College
Diploma in Computer Programming, Computer Programming
Completed a Diploma in Computer Programming with relevant coursework including Computer Concepts, Intro to Computer Literacy, Information Security Fundamentals, and Program Design and Development.
Georgia Piedmont Technical College
Associate of Applied Science, Computer Programming
Earned an Associate of Applied Science in Computer Programming, completing coursework such as Web Development, Mobile Application Development, Intro to Oracle Databases, and IT Analysis, Design & Project Management.
Georgia Piedmont Technical College
Associate of Applied Science, Interdisciplinary Studies
Completed an Associate of Applied Science in Interdisciplinary Studies with coursework including Introduction to Sociology, World Religions, Introduction to Business, and Interpersonal Relations and Professional Development.
Availability
Location
United StatesAuthorized to work in
Job categories
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