Looking for a job

Farhan Muhamed

@farhanmohd

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Detail-oriented BA English graduate supporting data labeling and projects that require attention to detail

India

Message

What I'm looking for

I’m looking to apply my attention to detail and communication skills to support machine learning through data labeling and annotation, working with structured workflows and a collaborative team.

I’m a detail-oriented and adaptable BA English graduate with strong analytical, linguistic, and data interpretation skills. I’m quick to learn technical concepts and follow structured workflows with accuracy and consistency, especially when handling large volumes of information.

Experience

Work history, roles, and key accomplishments

Customer Associate

Sutherland

Oct 2025 - Present (5 months)

Handled customer inquiries across multiple channels, providing accurate product and service support via chat while resolving issues efficiently. Maintained high service quality and customer satisfaction in accordance with process and compliance standards.

Customer Support Chat Support Service quality Compliance Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

TKM College of Arts and Science

Bachelor of Arts, English Language and Literature

Grade: 60.04%

Activities and societies: Research work carried out at the Department of English under Ms Gayatry S, Assistant Professor in English; submitted to the University of Kerala. NCC cadet during college years.

Earned a BA in English Language and Literature from TKM College of Arts and Science (Kollam, Kerala). Completed a research work submitted to the University of Kerala in partial fulfillment of the degree requirements.