Open to opportunities

Farhan Ahmed

@farhanahmed1

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Dynamic professional with 15 years in office management and customer service.

Pakistan

Message

What I'm looking for

I seek a role that values efficiency and offers opportunities for growth.

I am a dynamic and adaptable professional with over 15 years of experience in office management, customer service, and operations coordination across diverse industries. My journey has been marked by a commitment to driving organizational efficiency through effective communication, multitasking, and meticulous attention to detail. I have honed my skills in utilizing software tools such as Microsoft Office, WordPress, AI, and Canva Designs to streamline processes and enhance productivity.

In my recent role as an Office Manager at Karachi Realty, I managed invoicing, accounts payable/receivable, and coordinated schedules and meetings. My experience as an Executive Officer at Nestle Water Pakistan allowed me to assist with inventory tracking and generate reports for sales teams, ensuring timely follow-ups and high customer satisfaction. I am passionate about teaching and currently provide home tuition for junior Cambridge students, focusing on subjects like IELTS and Artificial Intelligence.

Experience

Work history, roles, and key accomplishments

Current

Teacher

Current

Home Tuitions

Sep 2023 - Present (1 year 11 months)

Provided personalized instruction to junior Cambridge students in various subjects, including IELTS, Computers, Artificial Intelligence, Trading, and Freelancing. Developed customized lesson plans to meet individual student needs and improve academic performance.

IELTS Instruction Computer Literacy Artificial Intelligence Trading Freelancing Curriculum Development

Office Manager

Karachi Realty

Dec 2020 - Sep 2023 (2 years 9 months)

Managed invoicing, accounts payable/receivable, and expense tracking. Coordinated schedules, meetings, and office events while handling correspondence, complaints, and queries.

Invoicing Accounts Payable Accounts Receivable Scheduling Meeting Management Correspondence Management

Executive Officer / Region Coordinator

Nestle Water Pakistan (HRSG PayRoll)

Nov 2013 - Nov 2020 (7 years)

Assisted with inventory tracking, shipping, and delivery coordination. Generated reports for sales teams and coordinated team activities, events, and regional marketing efforts.

Sales Reporting Team Coordination Event Management Marketing Support Client Communication

Customer Services Officer

The Royal Bank of Scotland

Oct 2007 - Jan 2011 (3 years 3 months)

Handled customer questions via phone and email, providing quality assurance and support for the sales department. Managed customer inquiries, transactions, and complaints, ensuring high customer satisfaction.

Customer Service Email Communication Sales Support Quality Assurance Customer Satisfaction

Company Secretary

Assertive eTechnologies

Nov 2004 - Aug 2007 (2 years 9 months)

Maintained accurate company records, including shareholder details and financial disclosures. Acted as a point of contact between the company, shareholders, regulators, and other stakeholders.

Record keeping Regulatory Compliance Document Production Staff Training Staff Supervision

Education

Degrees, certifications, and relevant coursework

Karachi University

B.S. Computers, Computers

Studied computer science fundamentals at Karachi University, gaining knowledge in various computing aspects. Developed skills in software and hardware, preparing for a career in technology.

EDEXCEL London

BTEC Level 2, General Studies

Completed BTEC Level 2 at EDEXCEL London, focusing on practical skills relevant to the industry. This qualification provided a solid foundation for further professional development.

AEO Pakistan

IELTS, English Language

Achieved IELTS certification through AEO Pakistan, demonstrating proficiency in the English language. This certification is crucial for academic and professional opportunities globally.