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Faiza DanaFD
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Faiza Dana

@faizadana

Economics graduate focused on market research, survey research, and customer insights—turning data into actionable reports.

Indonesia
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What I'm looking for

I’m looking for a research-focused role where I can run market/customer research and surveys, manage sectoral data, and build dashboards and concise reports using Excel, Looker Studio, and Power BI.

I’m an economics graduate with hands-on experience in marketing research, customer behavior analysis, and survey research. I enjoy turning data into concise reports, presentations, dashboards, and actionable insights that help teams evaluate service performance and decisions.

In my internships, I conducted market research and customer satisfaction surveys for healthcare services, processed customer data in Excel and Google Sheets for segmentation and complaint analysis, and built visual materials using PowerPoint, Word, Google Docs, Canva, and Looker Studio. I also completed a 6-month Ministry of Manpower apprenticeship with an Excellent predicate, supporting business landscape analysis, service classification, monthly performance review, and promotion effectiveness evaluation.

I’ve also strengthened my research and data administration background through sectoral statistics work under Indonesia’s One Data program, including verifying and organizing 200+ sectoral data records and creating transportation-data infographics. Earlier, I worked as a field enumerator for an agricultural survey with approximately 150 farming households, and I support community development research through village circular economy initiatives involving 20+ key actors. I’m excited to bring this mix of research rigor and data communication to a role in market and socio-economic research.

Experience

Work history, roles, and key accomplishments

PH

Marketing Research Intern

PT Abna Samanhudisautika Husada

Oct 2025 - Apr 2026 (6 months)

Conducted market research, customer behavior analysis, and customer satisfaction surveys for healthcare services, supporting segmentation and complaint analysis with processed customer data in Excel and Google Sheets. Produced reports and visual materials using PowerPoint, Word, Google Docs, Canva, and Looker Studio, and completed a 6-month Ministry of Manpower apprenticeship with an Excellent pre

Education

Degrees, certifications, and relevant coursework

Universitas Negeri Malang logoUM

Universitas Negeri Malang

Bachelor of Economics, Development Economics

2021 - 2025

Grade: GPA: 3.80/4.00

Bachelor of Economics with a focus on Development Economics at Universitas Negeri Malang (2021–2025), achieving a GPA of 3.80/4.00.

Tech stack

Software and tools used professionally

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