Faith Naserian
@faithnaserian
Programme Support Assistant improving healthcare access through coordinated community outreach and stakeholder partnerships.
What I'm looking for
I’m a dedicated programme support professional with over three years of experience in healthcare and community-based service delivery. I coordinate care activities, engage diverse stakeholders, and support vulnerable populations through structured programmes. I’m also building my strength in documentation, reporting, and working effectively across multidisciplinary environments.
In my current role as a Nursing Assistant, I support delivery of patient care within structured clinical programmes and help maintain accurate patient records that feed into reporting processes. I collaborate closely with therapists and clinicians, and I provide education and guidance to patients and caregivers to improve follow-through. I’ve also supported care coordination for 40+ patients, improving adherence and follow-up during facility evaluations.
Earlier, I delivered structured home-based care for clients with chronic conditions, maintained detailed records, and tracked patient progress over time while engaging families in care planning. I also supported children with special needs through daily care and individualized therapy plans, including sensory play and structured routines, working with nutritionists to meet dietary requirements. As a Lead Caregiver, I managed a 4-member caregiving team and helped reduce pressure sores by 40% through improved repositioning protocols, while playing a pivotal role in expanding outreach to rural households with limited medical access.
I’m especially motivated by grants, partnerships, and programme coordination in NGO and development settings focused on community development and health systems strengthening. I bring practical technical capability—EHR systems and patient documentation, Microsoft Office tools, and basic data entry and report compilation—alongside a commitment to monitoring and activity tracking. With certifications such as First Aid and BLS, I’m ready to contribute to programme implementation, stakeholder engagement, and capacity building in project coordination and reporting.
Experience
Work history, roles, and key accomplishments
Nursing Assistant
Restore Hospital & Physiotherapy Centre
Sep 2023 - Present (2 years 9 months)
Supported delivery of structured patient care programs and maintained accurate patient records to support reporting processes. Coordinated care for 40+ patients and improved adherence through follow-up, while collaborating with therapists and clinicians.
Home-Based Caregiver
Independent Practice
Mar 2023 - Aug 2023 (5 months)
Provided structured home-based support for clients with chronic conditions, maintaining detailed records and tracking progress over time. Engaged families in care planning and monitoring to improve recovery and mobility outcomes for multiple clients.
Caregiver, Special Needs Daycare
Tupap Daycare & Special Needs Program
Mar 2022 - Mar 2023 (1 year)
Supported children with special needs through daily care, feeding, and individualized therapy plans, using sensory play and structured routines. Improved focus and coordination by 25% through daily activity scheduling while maintaining 100% safety and hygiene compliance.
Caregiver, Special Needs
Arise Hope Special Needs Daycare
Oct 2021 - Nov 2021 (1 month)
Assisted children with special needs in daily living tasks, physical therapy support, and social engagement while maintaining accurate progress records. Provided feedback to parents and specialists and was recognized for reliability and strong rapport.
Lead Caregiver
Hope for Change Community-Based Organization (C.B.O.)
Sep 2021 - Nov 2021 (2 months)
Led care delivery for children with disabilities and chronic illnesses, including wound care and NG tube management, and mentored caregivers. Reduced pressure sores by 40% through improved repositioning protocols and coordinated community awareness sessions on inclusive caregiving.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Special Education
Certificate in Speech and Language Therapy, Speech and Language Therapy
2025 -
Ongoing Certificate in Speech and Language Therapy at the Kenya Institute of Special Education (started in 2025).
Anestar Victory Girls High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2016 - 2019
Completed the Kenya Certificate of Secondary Education (KCSE) at Anestar Victory Girls High School between 2016 and 2019.
Rafa Homecare Centre
Professional Certificate in Nursing Assistance (CNA), Nursing Assistance
2021 -
Completed a Professional Certificate in Nursing Assistance (CNA) at Rafa Homecare Centre from August to December 2021.
St. Peter and Paul Catholic Academy
Kenya Certificate of Primary Education (KCPE), Primary Education
2008 - 2015
Completed the Kenya Certificate of Primary Education (KCPE) at St. Peter and Paul Catholic Academy between 2008 and 2015.
Availability
Location
Authorized to work in
Job categories
Skills
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