FKFaisal Jahangir Khan
@faisaljahangirkhan
Experienced airline operations manager specializing in reservations, passenger services, and sales.
PakistanWhat I'm looking for
I am an airline operations professional with over 7 years in the industry, currently managing operations at Etihad Air Services in Abbottabad. I specialize in reservations, passenger services, group travel (Umrah and regional travel), sales reporting, and client/agent relations across major GDS platforms.
I have hands-on airport check-in and ground handling experience, supervisory and managerial strengths, and strong communication skills in English with working knowledge of Arabic. I am adept with Amadeus, Sabre, Abacus, SARS and MS Office, and I consistently deliver accurate ticketing, fare calculations, and operational coordination under pressure.
Experience
Work history, roles, and key accomplishments
Manager Operations
Etihad Air Services
Jan 2015 - Present (10 years 9 months)
Manage operations, client and agent relations, and reservations; produce daily, fortnightly and monthly sales reports and coordinate group travel for Umrah and regional visits, improving sales reporting consistency.
Travel & Tourism Specialist
Fursan Travel
Jan 2013 - Dec 2015 (2 years 11 months)
Searched routings and calculated fares across airlines; issued tickets on government invoices and cash sales, managed daily/weekly sales reports and visa and hotel arrangements for MOH clients.
Assistant Agency Manager
Al-Shadly Travel
Jan 2009 - Dec 2012 (3 years 11 months)
Coordinated reservations and airport check-in operations, assisted passenger handling and baggage services, issued e-tickets/MCOs and oversaw ground services during flight disruptions.
Reservation & Ticketing Supervisor
SSGH IATA Travel Agency
Jan 2007 - Dec 2009 (2 years 11 months)
Provided travel booking services, prepared detailed itineraries, handled reservation enquiries and maintained client relationships to ensure accurate, timely bookings.
Branch Manager
Spinzer Travel
Jan 2006 - Dec 2007 (1 year 11 months)
Led branch operations as G.S.A., delivering cost-effective travel arrangements, proactively marketed services and achieved branch sales and profitability objectives.
Reservation & Ticketing Supervisor
Mughal Travel
Jan 2005 - Dec 2006 (1 year 11 months)
Handled passenger bookings and provided travel option guidance, utilizing Sabre to process reservations and ensure accurate ticketing for diverse clientele.
Education
Degrees, certifications, and relevant coursework
Board of Intermediate and Secondary Education Abbottabad
Matric, Secondary Education
Completed Matriculation under the Board of Intermediate and Secondary Education Abbottabad.
Board of Technical Education Peshawar
Intermediate, Intermediate / Pre-university
Completed Intermediate education through B.T.E. Peshawar.
HUHazara University
Graduation, Undisclosed
Completed undergraduate studies at Hazara University, Mansehra.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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