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Fadi Massalkhi Farshoukh

@fadimassalkhifarshoukh

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Senior Freight Operations & Supply Chain Specialist with Digital Marketing Expertise

Lebanon

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What I'm looking for

Seeking a challenging role that leverages my expertise in freight operations and digital marketing to drive business growth and optimize operational efficiency.

As a seasoned Senior Freight Operations Specialist with over 15 years of experience in the air cargo and logistics industry, I possess a unique blend of skills in freight control, cargo handling, supply chain management, and regulatory compliance. Additionally, I have demonstrated expertise in digital marketing, content creation, and LinkedIn branding through my successful leadership of Intelligent Eyes Agency.

With a strong focus on team management, operational optimization, and strategic business growth, I have consistently delivered results-driven solutions that drive efficiency and growth. My expertise spans freight operations and logistics, digital marketing, and business development, making me a valuable asset to any organization.

Throughout my career, I have demonstrated exceptional leadership skills, having led teams and managed complex operations with ease. My ability to optimize freight processes, enhance cost-effectiveness, and ensure timely cargo delivery has earned me a reputation as a reliable and efficient professional.

Experience

Work history, roles, and key accomplishments

Current

CEO & Founder

Current

Intelligent Eyes Agency

Jun 2022 - Present (2 years 11 months)

Delivered LinkedIn branding, content marketing, and SEO solutions to individuals and businesses. Successfully designed social media strategies for platforms including Instagram, Facebook, and YouTube. Implemented lead generation strategies, increasing client growth by 30% on average.

LinkedIn Content Marketing SEO Lead Generation Email Marketing Data Analysis CRM Tools

Current

Senior Freight Control Room Responsible

Current

Middle East Airlines (MEA)

Jun 2009 - Present (15 years 11 months)

Managed and oversaw freight shipments, ensuring compliance with IATA regulations. Coordinated with carriers, ground staff, and customers to ensure timely cargo delivery. Optimized freight processes, enhancing cost-effectiveness and operational efficiency.

Integrated Communications and CRM Specialist

ASTUDIO

Aug 2023 - May 2023 (-1 years 9 months)

Managed customer relationships using CRM tools, ensuring data accuracy and quality. Conducted data analysis for actionable insights, boosting customer retention. Translated social media and website content from English to Arabic with cultural precision.

CRM Tools Data Analysis Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

Lebanese University

Associate Degree, Political and Administrative Sciences

2023 -

Pursuing an Associate Degree in Political and Administrative Sciences to enhance understanding of governance and public administration.

Vocational Institute of Hospitality Management

Hotel Management Certification, Hospitality Management

2006 - 2009

Obtained a certification in Hotel Management, focusing on hospitality operations, customer service, and management principles.

Haret Hureik Institute

Bachelor's Degree, Sociology & Economics

2007 - 2009

Completed a Bachelor's Degree focusing on the interrelation between sociology and economics, gaining insights into social structures and economic systems.