Open to opportunities

Fadi Almusfi

@fadialmusfi

Message

I optimize IT services, asset lifecycles, procurement, and operational costs.

Syrian Arab Republic

Message

What I'm looking for

I'm looking for opportunities to lead IT service delivery, asset management, procurement, vendor governance, and operational improvement initiatives that improve service quality, optimize costs, and align technology with business objectives.

I've led IT asset management and service operations at Syriatel Mobile Telecom, improving asset lifecycle practices, service quality, and governance across enterprise IT. As Head of IT Asset Management, I achieved 97% KPI attainment, increased ROI by 200%, and reduced annual endpoint spending by 60% through strategic refresh and eligibility models.

With 19+ years across IT service management, procurement, vendor governance, budgeting, and cross-functional delivery, I now advise clients on service delivery optimization, asset management, and operational efficiency. I bring hands-on experience with ITIL, CMDB governance, SharePoint, Oracle, incident and problem management, and CAPEX/OPEX planning.

Experience

Work history, roles, and key accomplishments

Current

IT Consultant

Current

Private Business

Mar 2023 - Present (3 years 5 months)

Advises clients on IT service delivery optimization, IT asset lifecycle management, procurement strategy, resource planning, and vendor governance to improve operational efficiency and reduce costs. Identifies process improvement opportunities and implements solutions that align technology initiatives with business objectives.

IT Service Management IT Asset Management Procurement Strategy Vendor Management Process Improvement Project Coordination Cost Reduction