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@ewuser

I streamline calendars, inboxes, travel, and operations so teams can work smarter.

Zimbabwe
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What I'm looking for

I'm looking to help teams work smarter through reliable virtual administrative support, calendar and inbox management, travel coordination, research, social media scheduling, and customer-focused operational assistance.

I'm currently a Production and Commercial Coordinator at THI US, bringing a practical, service-focused approach to coordinating work and supporting day-to-day operations.

Previously, as an independent contractor at Virtual Administrative Solutions LLC, I provided virtual administrative support including meeting scheduling, inbox and calendar management, travel arrangements, social media management, spreadsheets, research, and ad-hoc tasks. I help make email an effective communication tool through organization, prioritization, and categorization.

At Mango SPA, I launched, led, and directed company and operational processes for a first-of-its-kind clinical pedicure services business. I trained and upskilled nine employees and successfully sold the business, which continues to operate today.

My background also includes clinical nutrition, food registration, airline customer service, and legal-team administrative support. I'm motivated by delivering quality service, exceptional customer support, and immediate value through efficient, reliable collaboration.

Experience

Work history, roles, and key accomplishments

THI US logoTU
Current

Production and Commercial Coordinator

Dec 2022 - Present (3 years 9 months)

Coordinates production and commercial activities, ensuring efficient operations and supporting business objectives.

Mango SPA logoMS

General Manager

Apr 2015 - Dec 2018 (3 years 8 months)

Launched, led, and directed all company and operational processes supporting company goals and objectives in establishing the first-of-its-kind clinical pedicure services company after relocating to the area. Successfully trained and upskilled nine employees on clinical pedicure procedures and protocols by engaging a technical training staff. Successfully sold the business, which continues to oper

Bethesda Hospital GT logoBG

Clinical Nutritionist

Oct 2012 - Nov 2014 (2 years 1 month)

Served as the Clinical Dietitian for patient medical therapies, including monthly meal planning for terminal renal patients. Maintained an error-free track record of ensuring no mistakes were made due to the critical nature and potential outcome of errors. Improved preexisting quality meal-related services by implementing standardized meal preparation plans in the cooking department, resulting in

Ministry of Health Guatemala logoMG

Food Registration Coordinator

May 2009 - Mar 2012 (2 years 10 months)

Guided food product registration according to domestic and foreign regulations (Codex Alimentarius). Provided prompt response and service, including ensuring compliance with documentation standards. Designed and deployed a relational database that enabled automation of the food registration process and successfully reduced the amount of time and resources needed to complete the approval process.

United Airlines/ US Airways logoUA

Customer Service Agent

Dec 2004 - Dec 2005 (1 year)

Responsible for providing customer service through handling baggage assistance, booking travel reservations and confirming itineraries, completing flight check-ins, providing boarding procedures, and issuing tickets.

Claims Resolution Tribunal CRTII logoCC

Administrative Assistant

Aug 2001 - Dec 2002 (1 year 4 months)

I provided Administrative Support to a legal-team structure in charge of economic retribution to Holocaust victims or their heirs regarding Swiss deposited assets or bank accounts.

Education

Degrees, certifications, and relevant coursework

TA

The University of Texas at Austin

Data Science and Business Analytics

2022 - 2023

VT

Virtual Expert® Training

Certification

2022 - 2023

SO

Saïd Business School, University of Oxford

Oxford Blockchain Strategy Program

2019 - 2019

UG

Universidad del Valle de Guatemala

Master's degree, Food Technology and Processing

2011 - 2012

UL

Universidad Rafael Landívar

Licentiate degree, Clinical Nutrition/Nutritionist

2004 - 2009

Tech stack

Software and tools used professionally

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