At Walmart Honduras, I define the national imports and exports strategy and help ensure supply chain continuity. I transformed the import operating model, reducing operational delays by 25–40%, demurrage and detention charges by 30–45%, and lead time by 12–18%.
I led the corporate strategy during a nationwide customs audit spanning more than two years, coordinating authorities, advisors, and business units, with no substantiated material findings. I also drive automation and continuous improvement initiatives and direct relationships and negotiations with regulatory agencies, logistics operators, and international shipping lines.
At GRUPO FINANCIERO FICOHSA, I led regional business continuity and operational resilience initiatives across four countries, then worked on process transformation and customer experience for banking and payment operations in Central America. Earlier, at COMUNICACIÓN VIAL S.A. DE C.V., I managed operations for national road infrastructure projects, coordinating contracts, procurement, and financial controls.
