Open to opportunities

Evelin Villas

@evelinvillas

Message

I am a highly accurate administrative professional experienced in customer service.

Hungary

Message

What I'm looking for

I seek an administrative role in a process-driven organization offering remote or hybrid work, use of digital/AI tools, clear responsibilities in customer support and document/data management, and opportunities to contribute independently and grow my skills.

I am a highly accurate administrative professional with over 14 years of experience in customer service and administrative management. I consistently solve problems, master new systems quickly, and deliver precise work.

At the Pension Directorate in Hungary I worked as an Administrative Clerk and Customer Service Officer, providing comprehensive customer support, organizing documents, and coordinating administrative duties with independence and attention to detail. I have also performed temporary cleaning and maintenance roles, demonstrating adaptability and a strong work ethic. I am proficient with digital and AI-based tools and excel in remote and independent work environments.

I bring proven reliability, deadline focus, and strong data management skills to support teams and improve operations. I am seeking opportunities where I can apply my administrative expertise and digital proficiency to deliver measurable results.

Experience

Work history, roles, and key accomplishments

Administrative Clerk

Pension Directorate

Jan 1998 - Jan 2012 (14 years)

Provided customer service and managed pension documentation for public clients for 14 years, ensuring accuracy, timely resolution of inquiries, and coordination of administrative processes.

Customer Service Administration Document Management Data Management Records Management Problem Solving Time Management

Cleaner

New Look

Performed cleaning and maintenance tasks in a retail environment, maintaining store standards and supporting operations during temporary assignments.

Maintenance Health & Safety Time Management Attention To Detail Teamwork

Administration and Customer Service

Pension Directorate

Over 14 years of administration and customer service experience at the Pension Directorate, providing accurate, reliable support and rapidly adopting new systems and AI tools to streamline processes.

Administration Customer Service Data Entry Process Improvement Computer Literacy AI Tools Remote Work Adaptability

Administration and Customer Service

Pension Directorate

Provided administration and customer service for over 14 years at the Pension Directorate, improving process accuracy and adapting new systems to support remote operations. Leveraged computer and AI tools to streamline workflows and maintain reliable service delivery.