Eve Chan

I’m a bilingual Operations Coordinator focused on international logistics and B2B order management, supporting overseas clients from order intake through delivery.

In my current role at Yi Xin Precision Metal & Plastic Ltd., I coordinate end-to-end international orders for European markets, liaising with production teams and freight forwarders to ensure on-time delivery across 10+ concurrent projects monthly.

I handle documentation and compliance with a strong quality mindset—preparing and auditing export documents (Commercial Invoices, Packing Lists, Contracts) to ensure 100% accuracy and full customs compliance, and resolving cross-border post-sales logistics and quality issues.

As a primary point of contact for overseas clients, I maintain an 80%+ client retention rate, and I bring additional finance operations discipline from my internship—maintaining daily financial records, processing reimbursement documents, and improving document retrieval through better archives management.