Open to opportunities

Gloria Ikharo

@gloriaikharo

Message

Driven data analyst with expertise in system analysis and IT support.

Nigeria

Message

What I'm looking for

I am seeking a role that allows me to leverage my data analysis skills to drive business insights and contribute to innovative projects in a collaborative environment.

I am a driven and goal-oriented individual with a diverse background in data analysis, system analysis, and IT support. My experience includes analyzing customer purchase data to identify trends and patterns, which has provided valuable insights for product recommendations and marketing campaigns. I excel in team-oriented settings and possess exceptional communication abilities, allowing me to effectively convey intricate data discoveries and technical concepts to stakeholders.

At Pack N Pay, I developed and maintained a comprehensive e-commerce dashboard that tracked key performance indicators, collaborating with marketing, sales, and logistics teams to translate data insights into actionable business strategies. My role as a System Analyst at Kuantarium Technology Limited involved defining functional specifications for projects and ensuring data integrity, showcasing my ability to align business requirements with technical solutions.

Experience

Work history, roles, and key accomplishments

System Analyst

Kuantarium Technology Limited

Mar 2023 - Nov 2024 (1 year 8 months)

Analyzed business requirements and user needs to define functional and non-functional specifications for projects like the Sierra Leone E-wallboard. Developed Entity-Relationship Diagrams and collaborated with stakeholders to ensure data integrity. Reviewed front-end prototypes, UI/UX mockups, and API specifications against functional requirements.

Functional Specifications Non Functional Requirements SRS Documentation Entity Relationship Diagram Data Integrity UI UX

Data Analyst

Pack N Pay

Dec 2023 - Aug 2024 (8 months)

Analyzed customer purchase data to identify trends and patterns, providing insights for product recommendations and marketing campaigns. Developed and maintained a comprehensive e-commerce dashboard for key performance indicators such as sales and customer behavior. Collaborated with marketing, sales, and logistics teams to translate data insights into actionable business strategies.

KPI Tracking Sales Analysis Team Collaboration Marketing Campaigns

IT Support

NIPC

Jul 2021 - Jul 2022 (1 year)

Managed user accounts and resolved password issues within the domain. Installed, configured, and troubleshot computer hardware, software, and network issues. Performed data recovery and used tools like Rufus for system restoration.

Software Configuration System Troubleshooting data recovery Operating System Repair

Intern

NITDA

Mar 2019 - Aug 2019 (5 months)

Assisted in ensuring companies complied with the NITDA data protection policy. Participated in the .ng sensitization campaign to promote domain usage. Supported the supervision of departments to ensure adherence to ISO 27001 standards for information security management.

Data Protection Regulatory Compliance Information Security Management ISO 27001 Public Awareness Campaigns

Education

Degrees, certifications, and relevant coursework

Bingham University

Master of Science, Cybersecurity and Digital Forensics

2023 - 2024

Grade: Distinction

Studied advanced concepts in cybersecurity and digital forensics. Gained expertise in analyzing digital evidence and protecting systems from cyber threats.

Veritas University

Bachelor of Science, Computer Science

2016 - 2020

Grade: Second Class Upper Division

Focused on the fundamentals of computer science. Covered topics such as programming, data structures, algorithms, and software development principles.