Eswaran G
@eswarang
I lead multi-marketplace catalog operations and automate ecommerce workflows.
IndiaWhat I'm looking for
I'm leading catalog operations for Rack Pool Tables across Amazon Seller Central, Walmart Seller Center, Wayfair Partner Home, and WordPress, managing 100+ product models for the US and Canada. I validate product content, resolve listing issues, optimize marketplace copy, and maintain website product pages.
At Amazon, I progressed from Customer Service Representative to Launchpad Lead, improving product visibility through keyword research, SEO, A+ Premium Content, campaign management, and variation management. I've built VBA and AI-based workflow solutions that reduced manual effort by up to 75%, trained teams into production, and helped reduce customer-resolution time by 30%.
Experience
Work history, roles, and key accomplishments
Catalog Lead
Rack Pool Tables India Private Limited
Nov 2025 - Present (9 months)
Managed end-to-end catalog operations across Amazon Seller Central, Walmart Seller Center, Wayfair Partner Home, and WordPress, ensuring content accuracy and compliance. Optimized product content and resolved listing errors across platforms.
Optimized product detail pages through keyword research and SEO strategies, and managed A+ content creation. Developed automation tools including a VBA macro that reduced manual effort by 75% and an AI-based prompt for content accuracy.
Handled customer escalations across order management, refunds, and account queries for US and India marketplaces. Implemented automated workflows that reduced resolution time by 30% and mentored team members to improve first-contact resolution by 15%.
Education
Degrees, certifications, and relevant coursework
Sri Krishna Arts and Science College
Bachelor of Science, Computer Science
2015 - 2018
Pursued a Bachelor of Computer Science degree, gaining foundational knowledge in computer science principles and practices.
Availability
Location
IndiaAuthorized to work in
Job categories
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