Esther Demenongu
@estherdemenongu
Customer-focused sales professional with strong customer service and supervisory experience.
NigeriaWhat I'm looking for
I am a customer-focused sales professional with over three years of hands-on experience driving sales, building client relationships, and improving service delivery in retail and hospitality settings.
I have held progressive roles from secretary to head waitress and supervisor, developing strengths in team leadership, quality control, and customer satisfaction while working in busy Lagos restaurants and retail environments.
In my current role as Sales Executive at Dobes Beauty Place, I find and engage potential customers, respond to inquiries, and use digital marketing to continuously increase sales and meet targets.
I am results-driven, strong in communication and collaboration, proficient with Microsoft Word, Excel and PowerPoint, and committed to professional growth and delivering consistent service excellence.
Experience
Work history, roles, and key accomplishments
Sales Executive
Dobes Beauty Place
Jan 2022 - Present (3 years 9 months)
Drove customer acquisition and digital sales for beauty retail, meeting sales targets and building long-term client relationships through proactive outreach and responsive service.
Supervisor
Kenivior Restaurant
Jan 2020 - Jan 2022 (2 years)
Supervised food preparation and service operations, improved productivity and ensured prompt, friendly customer service to maintain quality and satisfaction.
Head Waitress / Supervisor
La Taverna Restaurant
Jan 2015 - Jan 2020 (5 years)
Led front-of-house operations, delivered exceptional customer service, resolved complaints, and implemented strategies to enhance the dining experience and staff performance.
Secretary
Ben Eboreime & Co.
Jan 2014 - Jan 2015 (1 year)
Handled calls, correspondence, typing and filing, and performed receptionist duties to support office administration and communication flow.
Education
Degrees, certifications, and relevant coursework
NNNational Open University of Nigeria
Bachelor of Science, Business Administration
2017 - 2020
Completed a Bachelor of Science in Business Administration at the National Open University of Nigeria from 2017 to 2020.
Chosen Computers
Certificate, Data Processing and Desktop Publishing
2013 - 2014
Completed a Certificate in Data Processing and Desktop Publishing at Chosen Computers from 2013 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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