Espana Dhakal

I’m a marketing professional with 4+ years of experience managing multi-channel digital campaigns and coordinating cross-functional teams to deliver client projects end-to-end. I bring structure, clear communication, and a client-first approach to every engagement.

I specialize in social media strategy, SEO, Google Ads, and content oversight, with hands-on campaign delivery from brief and planning through publishing and performance review. I’m the person teams count on to keep deadlines, deliverables, and stakeholder expectations aligned.

In my recent role as a Team Leader at Itsu (UK), I managed and developed a team of 10, overseeing daily operations, task delegation, and performance accountability in a high-volume, fast-paced environment. I conducted regular check-ins, performance reviews, and staff briefings, while proactively resolving bottlenecks to meet KPIs and service standards.

Previously, I managed end-to-end social media campaigns as a Social Media Manager (CXChronicles, Remote/Contract) and delivered a 30% increase in engagement at Oodles N'oodles through structured content strategies and influencer partnerships. Across accounts and clients, I’ve tracked campaign KPIs, produced performance reports, and recommended optimizations using tools like Google Analytics and Meta Business Suite—always focused on measurable results and smooth delivery.