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Eshwar Arvind

@eshwararvind

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Product Marketing Executive at Solix Technologies, shaping product positioning and go-to-market strategy.

India

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At Solix Technologies, I lead product launches, pricing strategy, and channel selection. I define value propositions for target buyers and conduct market research to inform product roadmaps and strategy.

At Genpact Private Limited, I supported Google Fi customers across chat and email, handling escalations and providing operational support to Tier-1 agents. Earlier, at Amazon Private Limited, I analyzed operational data with Excel and SQL and developed and enhanced tools and standard operating procedures.

Experience

Work history, roles, and key accomplishments

Current

Product Marketing Executive

Current

Solix Technologies

Apr 2026 - Present (7 months)

Lead product launches, pricing strategy, and channel selection. Define value propositions and positioning, run market research, and build sales enablement collateral.

Go To Market Strategy Product Positioning Market Research Sales Enablement Pricing Strategy Competitive Analysis Cross Functional Collaboration

Process Associate

Genpact Private Limited

Aug 2024 - Oct 2025 (1 year 2 months)

Promoted to Tier-2 within two months for strong performance in escalation handling and complex issue resolution. Supported high-volume customer interactions for the Google Fi support program while maintaining SLA-driven service quality.

Customer Support Escalation Handling SLA Management Live Chat Email Support Operational Support

Intern Marketing

Indian Oil Corporation Limited

Sep 2023 - Oct 2023 (1 month)

Completed a one-month internship in the Marketing department, Kolkata Eastern Region. Conducted organisational research for a project on renewable transition strategies.

Market Research Organizational Research Renewable Energy

Intern Human Resources

Indian Oil Corporation Limited

Jan 2023 - Feb 2023 (1 month)

Completed a one-month internship in the HR department, Guwahati Indian Oil Assam Oil Division. Developed a project titled 'Competency Mapping'.

Competency Mapping Human Resources

Transportation Specialist

Amazon Private Limited

Jul 2019 - Jan 2020 (6 months)

Coordinated with stakeholders across North America and European markets. Analysed and reported operational data using Excel and SQL queries, and managed operational disruptions.

Excel SQL Data Analysis Stakeholder Management Operations SOP Development Brokerage Operations