Erika N
@erikan
Experienced nurse specializing in cardiac care and operations management.
What I'm looking for
I am an experienced and compassionate nurse with over 18 years in the healthcare field, specializing in cardiac surgery and telemetry. My journey began with a strong foundation in nursing, earning my BSN from Mercy College of Health Science. I have dedicated my career to providing high-quality patient care and have developed a keen expertise in managing complex medical situations.
Throughout my career, I have held various roles that have honed my leadership and operational skills. As a Unit Manager in the Centralized Telemetry Monitoring Department, I successfully supervised a team of telemetry monitor staff, implemented new patient care standards, and improved departmental productivity. My experience as a Guest Services Manager further enhanced my ability to lead teams and ensure exceptional customer service in high-pressure environments.
Currently, I serve as an Operations Assistant-Crew Chief at Aviation Ranch Flight School, where I oversee daily operations and ensure compliance with aviation regulations. My diverse background in nursing and operations management equips me with a unique perspective, allowing me to excel in both healthcare and customer service settings.
Experience
Work history, roles, and key accomplishments
Operations Assistant-Crew Chief
Aviation Ranch Flight School
Oct 2024 - Present (9 months)
Assisted in the daily operations of the aviation facility, ensuring smooth and efficient processes. Oversaw staff, including training and scheduling, to ensure effective and safe performance.
Operations Assistant-Crew Chief
Ballooning Adventures, LLC
May 2022 - Present (3 years 2 months)
Assisted in the daily operations of the aviation facility, ensuring all processes ran smoothly and efficiently. Oversaw staff, including training and scheduling, to ensure team members performed duties effectively and safely.
Guest Services
Kampgrounds of America - KOA & Nashville RV Resorts & Cabins
May 2022 - Present (3 years 2 months)
Supervised the front desk, registration, and store to ensure the highest level of customer service and maintain profitable store operations. Provided daily supervision and scheduling of guest services/store staff, including mentoring, coaching, and training.
Guest Services Manager/Store Manager
Kampgrounds of America - St. Petersburg/Madeira Beach
Jun 2020 - Present (5 years 1 month)
Supervised the front desk, registration, and store to ensure the highest level of customer service and maintain profitable store operations. Managed daily supervision and scheduling of guest services/store staff, providing mentoring, coaching, and training.
Cardiac Med-Surg Trauma PCU Registered Nurse
Desert Regional Medical Center
Feb 2020 - Present (5 years 5 months)
Provided compassionate care to acutely ill and injured patients, continually assessing their conditions and vital signs. Reported changes in behaviors or symptoms to physicians on call and educated families on patient conditions.
Unit Manager Centralized Telemetry Montioring Dept
MercyOne Medical Center
Mar 2015 - Present (10 years 4 months)
Supervised and coordinated telemetry monitor staff as the primary manager, including recruiting new employees and assigning daily tasks. Managed department staffing schedules, timecards in Kronos, employee records, and performance evaluations.
IowaHeart Inpatient Triage/Rounding Nurse
MercyOne Medical Center
Dec 2013 - Present (11 years 7 months)
Assisted patients with setting up outpatient procedures like cath labs and echocardiograms, providing education on pre- and post-testing expectations and medications. Triaged patients in the hospital, including emergency department consultations and new admissions, and managed after-hours calls.
Occupational Health & Wellness Nurse
MercyOne Medical Center
Mar 2012 - Present (13 years 4 months)
Managed newly hired hospital employees from reviewing immunization records and medical history to completing urine drug screens. Handled occupational health tasks such as FMLA returns to work, employee exposures, and immunizations, and assisted with workers' compensation claims.
Cardiac Surgery Medical Telemetry Registered Nurse
MercyOne Medical Center
Mar 2004 - Present (21 years 4 months)
Managed, prepared, recovered, and educated patients before and after cardiac and vascular surgeries. Administered and maintained IVs, central lines, ports, catheters, chest tubes, and other post-operative cardiac surgery devices.
Certified Nurse Aide
MercyOne Medical Center
Sep 2001 - Present (23 years 10 months)
Provided basic patient care, assisted in activities of daily living, ambulating, and other assessments to evaluate patient functioning levels. Supported new graduate nurses, precepting nurses, and nursing students through mentorship.
Education
Degrees, certifications, and relevant coursework
Mercy College of Health Science
BS, Nursing
Completed a Bachelor of Science in Nursing, building on foundational nursing knowledge. This program further developed skills in patient care, health assessment, and clinical decision-making.
Mercy College of Health Science
AS, Nursing
Obtained an Associate of Science in Nursing, establishing a strong foundation in nursing principles and patient care. This degree prepared for initial licensure as a Registered Nurse.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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