Open to opportunities

Erika Ballelos

@erikaballelos

Highly organized entry-level Virtual Assistant skilled in admin support, email management, data entry, and online research.

Zimbabwe

Message

What I'm looking for

I’m looking for long-term remote work where I can support daily operations—managing email, data entry, research, and documentation—while growing with the tools and systems you rely on most.

I’m an entry-level Virtual Assistant who’s highly organized and dependable, with a strong focus on communication, time-management, and administrative accuracy. I’ve managed email inboxes, schedules, and task lists, while organizing files and folders using Google Drive and cloud tools to keep everything easy to find and on track.

I’m confident handling routine virtual tasks like data entry with accuracy, online research with clear summaries, and creating/forming documents and spreadsheets in Microsoft Office and Google Workspace. I’m a quick learner with attention to detail and a strong work ethic, committed to delivering quality support in a remote environment.

Experience

Work history, roles, and key accomplishments

Cashier/Bar/Receptionist

Mercedes Restaurant And Cafe Twinlakes

Jul 2024 - Feb 2026 (1 year 7 months)

Provided cashier, bar, and reception support, assisting with customer service and daily front-of-house operations during the assigned employment period.

Cashiering Customer Service Scheduling coordination Professional communication

Cashier/Service Crew

Kentucky Fried Chicken (KFC)

Nov 2023 - Apr 2024 (5 months)

Handled cashier and service duties, assisting customers and completing front-of-house transactions during the assigned employment period.

Cashiering Customer Service Order Processing Professional communication Time Management Service Delivery

Sales Associate

Izumi Wellness Center

Jan 2021 - Apr 2021 (3 months)

Worked as a sales agent/sales associate, supporting customer interactions and sales activities during the assigned employment period.

Sales Support Time Management Administrative Support Record keeping Professional Writing

Virtual Assistant

Practice & Self-Training

Managed email inboxes, schedules, and task lists for personal, academic, and practice projects. Organized digital files on Google Drive, performed accurate data entry, and completed online research to produce clear summaries and formatted documents.

Scheduling Data Entry File Organization Online Research Google Drive Google Docs Google Sheets Document Formatting Customer Support

Education

Degrees, certifications, and relevant coursework

Self-Study / Online Learning

Virtual Assistant

Activities and societies: Email & calendar management; data entry; file organization; online research; document formatting.

Completed Virtual Assistant fundamentals through self-study/online learning. Built skills in routine administrative virtual tasks and remote support.

Online Learning (Training Provider Unspecified)

Customer Service

Activities and societies: Customer support (email/chat); professional written communication.

Completed basic customer service training focused on professional communication. Applied these skills for customer support via email/chat.

Microsoft Office & Google Workspace Practice (Self-Training)

Productivity Software (Microsoft Office & Google Workspace)

Activities and societies: Microsoft Word/Excel; Google Docs/Sheets/Drive; time management and task prioritization.

Practiced Microsoft Office and Google Workspace tools to improve productivity and document handling. Strengthened time management and task prioritization for remote work.