Eric Patat

Oversee and provide guidance to a technical pool of resources. Lead and develop a highly skilled, cross functional technical staff to support critical end user equipment, customer facing applications and end-users, with a focus on delivering continuous improvement, quality, and a high level of customer-centric service.

Worked as Manager Technology Services and End User Support at Spire.

Manager for desktop and service desk teams who support Alabama, Mississippi, and Texas. Leading team to improve deployment and standardization across the entire enterprise to enhance support efficiencies.

Responsible for department hardware and software budget for entire market. Analyzing historic relationships with vendors and mapping out our future state. Member of the Platform Design Projec

Manager of the desktop services team tasked to maintain the end-user platform focusing on stability and process improvement. Coordinate efforts and assist the teams with direct support for our systems and applications.

Member of our Stanford-derived Design Thinking group for innovative initiatives. We completed training and conducted training classes to help develop our abilities to apply creativ

Primary responsibilities are to protect the confidentiality and integrity of information and maintain the technical mechanisms for legitimate access. Responsible to review all activities that provide appropriate access to patient, provider, employee and business information in compliance with organizational and regulatory policies and standards.

Perform IT security incident response and provide

Managed local site IT staff, responsible for day-to-day operations of local site IT resources. Regional Team Leader for global computer incident response team.

Earned a Bachelor of Arts in Communication with a focus on Public Relations from The University of Alabama.