Open to opportunities

Eric Otieno

@ericotieno

Message

Experienced team leader and client-portfolio manager with strong administrative and reporting skills.

Kenya

Message

What I'm looking for

I seek a role that leverages my leadership, client-portfolio management, and reporting skills in a collaborative, integrity-driven organization focused on measurable impact.

I am a results-driven professional with demonstrated experience leading teams, managing client portfolios across Africa, and coordinating administrative operations. I consistently deliver high client satisfaction, evidenced by a 95% application success rate in visa-related work and steady portfolio growth.

My background spans virtual assistance, content moderation, SEO, data annotation, and newsroom reporting, where I developed performance-tracking systems, mentored new hires, and collaborated with global cross-functional teams to meet KPIs. I prioritize integrity, accountability, and clear communication in every role.

I hold a Diploma in Journalism and Mass Communication and am pursuing a Bachelor's in the same field. I seek roles where I can apply leadership, reporting, and client-management strengths to drive measurable outcomes and improve team performance.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

International Education Consulting Firm

Jan 2023 - Present (2 years 8 months)

Recruited and supervised junior assistants while managing client portfolios across Africa, achieving a 95% application success rate and delivering regular progress reports to management and clients.

Team Leadership Portfolio Management Recruitment Reporting Compliance Client Relations MS Office Google Suite

Current

Content Moderator

Current

Sama AI

Jul 2018 - Present (7 years 2 months)

Led small teams in content moderation and annotation projects, implemented performance tracking systems, and collaborated with global teams to meet KPIs and improve onboarding speed and output quality.

Content Moderation Data Annotation Team Leadership Performance Tracking KPIs Mentoring Cross Functional Collaboration Google Suite

Community Health Volunteer

FORCHISAS

Mar 2018 - Jun 2018 (3 months)

Coordinated community outreach programs, enhanced engagement and participation, and demonstrated integrity-driven leadership in community health projects.

Community Outreach Program Coordination Stakeholder Engagement Reporting Communication

News Reporter

Star Television Network

Jun 2017 - Feb 2018 (8 months)

Researched, wrote, and delivered timely fact-based news stories while working with editors and production teams to meet tight deadlines and uphold accuracy in a high-pressure newsroom.

News Writing Research Scripting Communication MS Office