Eric Kelling

Design and build SQL data warehouse within Azure Synapse.

Working in an Agile environment, building BI solutions from the ground up. From designing databases for on-prem or Azure; to building data warehouses and ETL packages via Data Factory; to reporting via Power BI or SSRS.

Working in an Agile environment, develop Power BI and SSRS reports. Maintain SQL Databases for current reporting, design SQL Databases for integrations, manage SSRS server for report projects, and act as technical expert for all aspects of reporting and database management.

Worked remotely from team members to support IT infrastructure, analytics, and business processes. Worked on projects ranging from assisting in deploying SSRS servers, building SSRS and Power BI reports and working on defining the key metrics for the business to reviewing server room requirements and VoIP services. Maintained ERP services and help define improvements for my location. Troubleshoot

Provide timely tier I and tier II support for customers across all platforms of service. Troubleshoot website services and hardware, query information for internal and external customers from databases using TSQL, use FTP, Telnet, SSH, and RDP protocols to assist internal and external customers, maintain hardware inventory, assist Data Analysts with projects and program set up, and write SOP and i

Work as a part of a team to complete projects that span several weeks. Each project can be categorized into environmental stewardship and conservation, urban and rural development, energy conservation, disaster relief and infrastructure development with tasks ranging from falling trees to working at homeless shelters to data entry.

Worked as an assistant to the Help Desk Coordinator. Answered telephones and went to classrooms to fix computer issues. Remedied various on-campus IT problems such as virus removal, fax repair and printer setup and repair. Troubleshot all types of technology including personal computers, tablets, faxes, printers, smart phones, and their accompanying software.

Pursued a Bachelor of Science in Information Technology and Mathematics, gaining a strong foundation in technical and analytical skills.

Completed high school education with a focus on general studies.