Open to opportunities

Ericka Bishop

@erickabishop

Message

Detail-oriented professional with expertise in academic support and management.

United States

Message

What I'm looking for

I seek a role that allows me to support students academically while utilizing my management and communication skills.

I am an experienced academic resource professional with a strong background in supporting students through their educational journeys. With over three years of experience as a tutor and academic advisor, I have honed my skills in guiding students through program requirements, ensuring they achieve their academic goals. My expertise in various writing styles, including AP, MLA, and APA, allows me to assist students in producing high-quality academic papers.

In addition to my tutoring experience, I have successfully managed social media strategies and marketing campaigns, significantly increasing engagement and membership for organizations. My role as General Manager at Club Pilates showcased my ability to drive sales and enhance customer experiences through effective communication and outreach programs. I am passionate about fostering positive student experiences and advocating for their success.

Experience

Work history, roles, and key accomplishments

General Manager

Club Pilates

Jan 2022 - Apr 2023 (1 year 3 months)

Increased membership significantly through effective management and marketing strategies. Provided exceptional customer service and managed sales associates while tracking performance metrics.

Sales Management Customer Service Marketing Strategy Team Leadership Data Analysis Social Media Marketing Community Engagement KPI Tracking

Freelance Social Media Manager

Self Employed

Jan 2020 - Jan 2022 (2 years)

Managed social media strategies and launched marketing campaigns for various clients. Provided customer service and handled basic accounting duties.

Social Media Management Marketing Campaigns Customer Service Data Entry Accounting Communication Remote Work Content Creation Strategy Development Client Management

Accounting/Bookkeeper

Gamble Holdings

Feb 2021 - Mar 2021 (1 month)

Managed daily accounting operations, prepared financial statements, and assisted with tax preparation while maintaining communication with customers and vendors.

Accounting Financial Statements Tax Preparation Accounts Receivable Accounts Payable Communication Data Entry Vendor Management

Logistics and Sales Coordinator

Survive-a-Storm Shelters

Sep 2019 - Jan 2020 (4 months)

Managed front desk operations, coordinated transportation and warehousing, and maintained vendor accounts while overseeing order fulfillment.

Logistics Coordination Sales Support Customer Service Fulfillment Vendor Management Communication Scheduling Problem Solving Team Collaboration

Academic Resource Center Tutor

Thomas University

Aug 2017 - Jan 2020 (2 years 5 months)

Provided academic support to students at various educational levels in subjects such as English, Literature, Business, and Biology. Advised students on academic programs and monitored their progress while maintaining accurate records.

Communication English Team Collaboration Problem Solving

Social Media Manager

Thomas University

Aug 2017 - Jan 2020 (2 years 5 months)

Managed social media accounts for the Enactus organization, creating content to convey organizational goals and keeping the university community informed.

Social Media Management Content Creation Communication Team Collaboration Marketing Community Engagement Strategy Development Digital Marketing Event Coordination

Education

Degrees, certifications, and relevant coursework

Wofford College

Thomas University

Bachelor of Science, Business Administration

2015 - 2019

Grade: 3.96

Activities and societies: Alpha Chi, National College Honor Society; Sigma Beta Delta Member; Vice President of Communications Enactus; President’s List and Dean’s List; Vice President of History Club.

Bachelor of Science in Business Administration with a Specialization in Management. Extensive coursework in business and management, including Money and Banking, Operations Management, and Business Law. Graduated Summa Cum Laude with an overall GPA of 3.96.